With more than 50 Knowledge Domains in a wide array of verticals ready to deploy immediately, Access Innovations and Data Harmony can make you the leader in improved AI functionality and give you precise control over your content.
08 Sep 2025
Crawford Technologies is a global leader in enterprise document management, helping organizations optimize and enhance the secure and accessible delivery, storage, and presentation of their customer communications.
08 Sep 2025
It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—voting for the 2025 KMWorld Readers' Choice Awards is now open through August 29
28 Jul 2025
As AI adapts and learns, its value to KM becomes more apparent. AI offers remarkable capabilities to avoid data silos, improve search relevance, handle multimodal information sources, and uncover knowledge hidden in large, complex data stores.
Marydee Ojala //
07 Jul 2025
To truly unlock the business growth capabilities of data and AI, strategy must be grounded in diversity and aligned with an organization's values. When inclusive data is supported by ethical, diverse teams and a culture of accountability, the result is not just smarter business, but also meaningful impact for society as a whole.
Jason Foster and Barry Green //
08 Sep 2025
To secure their data, certain industries have strict regulations regarding data storage, requiring data to be kept in specific geographic locations or under stringent security measures. This is yet another reason for organizations nowadays to switch back to on-prem resources.
Matthias Gromann //
06 Jan 2025
AI continues to disrupt the knowledge management space and experts in the field predict that it's a trend that still hasn't reached its full potential, yet. In 2025 there's more room for improvement.
Stephanie Simone //
06 Dec 2024
What organizations that depend on dynamic documents really need are solutions that work seamlessly across all platforms. This way, organizations can eliminate compatibility issues and reduce most—if not all—of the costs that are associated with restricted formats.
Huy Tran //
04 Nov 2024
Many long-standing technologies such as swarm intelligence, biomimicry, neural networks, and the like are now being stitched together. Think of what could happen if each of those technologies interacted not only with each other but also with the environment at large, its living and artificial elements, as an integrated whole.
Art Murray, D.Sc. //
08 Sep 2025
While process mining started years ago as a mainly data-driven exercise, its stated goal is to be knowledge-driven. Given KM's multidisciplinary scope, we can play a major role in achieving that goal. Any process, no matter how simple, has the potential to reach across an entire business ecosystem, including all stakeholders. This seems like a perfect match for collaborative workflow, AI/ML, knowledge graphs, human sensemaking, and many of the other arrows in our KM quiver.
Art Murray, D.Sc. //
09 Sep 2024
The citizen developer movement was heralded as a revolution. Like most revolutions, things have sometimes gone differently than planned. The logic is sound, empowering those who know the business best to build the tools and systems needed to do their job. Ah, if only things were that simple …
Alan Pelz-Sharpe //
09 Sep 2024
The tech industry's glory days may be fading a little, but this is not a time for despair. It's an opportunity for renewal. By shifting to a needs-driven approach, the industry can ensure its relevance in a rapidly changing landscape.
Alan Pelz-Sharpe //
08 Jul 2024