Companies on this list are wonderful examples of how their products expand the power of KM in changing knowledge environments. They stand out in the KM field, and we applaud their accomplishments. As always, the list is meant to generate interest and to spark discussion. Let us know what you think, and alert us to anything we might have missed.
Marydee Ojala //
09 Mar 2026
KM is about people and their ability to capture, organize, share, and make actionable knowledge. KM relies on technologies that can enable this core mission. Congratulations to the KMWorld Readers' Choice Award winners, and many thanks to all of you who submitted nominations and took the time to vote.
Marydee Ojala //
10 Nov 2025
While our Readers' Choice Awards honor the top companies in each of the categories, we've expanded this year's coverage to include a supplementary list we're calling the Leader Group that showcases the broader landscape of exceptional KM solutions available to organizations today. So much excellent work is being done, and done quickly, given the rapid changes in technology.
10 Nov 2025
Crawford Technologies is a global leader in enterprise document management, helping organizations optimize and enhance the secure and accessible delivery, storage, and presentation of their customer communications.
08 Sep 2025
This next year will see the knowledge management function take a direction that focuses on a more advanced and mature way of leveraging AI.
Carlos García-Egocheaga, CEO, Lexsoft Systems //
08 Dec 2025
AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead
Stephanie Simone //
01 Dec 2025
By adopting a mindset of agility, adaptability, and knowledge sharing, companies will be able to solve customer pain points, deliver exceptional experiences, foster loyalty, and continue to anticipate changes and meet customer needs with a digital-first mindset.
Nitesh Bansal //
07 Jul 2025
AI continues to disrupt the knowledge management space and experts in the field predict that it's a trend that still hasn't reached its full potential, yet. In 2025 there's more room for improvement.
Stephanie Simone //
06 Dec 2024
That AI has proven itself to be a revolutionary knowledge tool paints a different picture of the world itself. For millennia, we in the West counted as the highest knowledge the bedrock beliefs that ground the certainty of the layers of lesser knowledge that rest upon them. While the success of our culture proves the value of this approach in some critical areas, the rapid advances in knowledge enabled by machine learning based in multidimensional models that are too complex for us to understand remind us of what we've always already known:Our world overwhelms our smidgeon of consciousness. And there's no shame in acknowledging that. In fact, it is genuinely liberating to embrace the fact that the world consists of particulars in infinite relationships, and that we pay a price when we sand down the distinctive differences among them.
David Weinberger //
11 May 2026
Enter Mr. Tibbs, the personal AI agent I imagine having in a year or so. If Mr. Tibbs went through that filing cabinet, it would learn plenty. Of course, I'm imagining Mr. Tibbs version 4.0, which is not only smarter, but also magically has the physical mechanisms required to go through a stack of folders.
David Weinberger //
10 Nov 2025
There should be one clear group of winners emerging from the coming disillusionment: knowledge and information managers. The AI reckoning will force a long-overdue epiphany upon executive leadership: The value of technology is not inherent; it is contingent on the quality of the information fuel you feed it.
Alan Pelz-Sharpe //
10 Nov 2025
The third place I alluded to goes far beyond mechanistic KM or curated knowledge and takes us into the actual world of tacit knowledge. Here, knowledge comes from and often remains as personal experience, impressions, and intuition; it's undocumented and often hidden and elusive.
Alan Pelz-Sharpe //
02 May 2024