KMWorld Leader Group for 2026: The KM Leaders Circle
While our Readers' Choice Awards honor the top companies in each of the categories, we've expanded this year's coverage to include a supplementary list we're calling the Leader Group that showcases the broader landscape of exceptional KM solutions available to organizations today. So much excellent work is being done, and done quickly, given the rapid changes in technology. We urge you to review the winners and our new Leader Group of companies to check out how they could help you in your KM journey.
AGENTIC AI
Agentic AI refers to intelligent systems designed to schedule and perform multistep tasks autonomously by reasoning, planning, and using tools to achieve a specific goal.
♦ Winner: Bloomfire
• Aisera
• Coveo
• eGain
• Guru
• Microsoft
• OpenAI
• ServiceNow
• Sinequa
• UiPath
BUSINESS PROCESS MANAGEMENT
Business process management is a systematic approach to analyzing, designing, implementing, and continuously improving an organization’s business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
♦ Winner: OpenText
• ABBYY
• Appian
• Creatio
• Microsoft
• Nintex
• OpenText
• Pegasystems
• ServiceNow
• Tungsten Automation
• Zoho
COLLABORATION
Collaboration enables teams to work together from anywhere for effective KM and digital workplace transformation via communication platforms.
♦ Winner: Atlassian
• Bloomfire
• Google
• Guru
• LumApps
• M-Files
• Microsoft
• Simpplr
• Slack
• Zoho
COMPLIANCE AND INFORMATION SECURITY
Compliance means adhering to laws, regulations, industry standards, and internal policies, while information security involves protecting digital and physical information assets from unauthorized access, disclosure, alteration, or destruction.
♦ Winner: Kiteworks
• Behavox
• Colligo
• Microsoft
• OneTrust
• OpenText
• Proofpoint
• Smarsh
• Varonis
• ZL Technologies