AI Trailblazer: Fisent Technologies - Applied GenAI Process Automation solutions for enterprises

Headquartered in Toronto, Fisent Technologies is a software company at the forefront of Applied GenAI Process Automation solutions for enterprises.

The company’s flagship solution, BizAI, transforms business operations by enabling end-to-end automation of repetitive, humandependent tasks. Leveraging advanced public and proprietary Large Language Models (LLMs), BizAI excels at performing tasks that require human cognition, enabling dramatic improvements in areas such as complex contract analysis, new customer onboarding, customer request resolution, and purchase order fulfillment.

By bridging the gap between enterprise applications and rapidly evolving LLMs, BizAI significantly enhances backoffice process efficiencies. It reduces or replaces the manual workload associated with human interpretation of diverse data and content. Within weeks, organizations deploying BizAI can expect increased efficiency, reduced costs, improved task accuracy, and faster, more informed decision-making.

A key advantage for Fisent BizAI customers is its model optionality, allowing them to leverage and easily switch between any public or proprietary LLMs. This flexibility is crucial as different models may perform optimally for various use cases. To further optimize business outcomes, organizations can utilize Fisent’s GenAI Efficacy Framework (GEF). This framework helps identify the most effective model for a specific use case by providing a holistic view of key metrics such as accuracy, speed, cost, and consistency, ensuring businesses always use the best possible LLM for their needs.

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Fisent Technologies 
Brent.Baiotto@fisent.com
www.fisent.com