The future of knowledge management: Talking to documents with generative AI

The fundamental pillars of KM—taxonomies, domain-specific data models, knowledge extraction, search, and text analytics—are as pertinent today as they ever were. Now, generative AI has rendered these constructs much more accessible to the enterprise. Its long-standing utility will be determined by surmounting models' tendencies to generate contrived, inaccurate responses while embedding them into core KM processes.

Data governance solves multiple KM challenges

Organizations are recognizing that effective data governance is ultimately more of a benefit than a burden. It increases efficiency by delivering trusted data, improves business processes, decreases data downtime, and reduces compliance risk. It also promotes data literacy throughout the enterprise.

Northern Light SinglePoint Users Receive Well-Informed Answers to their Specific Market & Competitive Intelligence Questions

Northern Light, by implementing generative AI, enable users of Northern Light SinglePoint™ portals to instantly receive well-informed answers to their specific questions, drawing upon only reliable, authoritative content sources.

Simplify Enterprise Content Lifecycle Complexities with Quark Publishing Platform (QPP) NextGen

40+ years of content complexity understanding and the latest AI technology have been infused into Quark Publishing Platform (QPP) NextGen, empowering enterprises to automate each stage of the content lifecycle and effectively create, collaborate, assemble and deliver high value content -often critical for businesses in regulated industries - to support business objectives.

Avoiding the wrath of illegal data

To mitigate the risks associated with illegal data, organizations need to implement data governance policies and procedures to ensure that all data is properly documented, stored, and maintained.

Knowledge management experts provide KM predictions for 2023

Several KM leaders offer predictions for the space in 2023

Why SaaS visibility matters

With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success

5 Knowledge graph insights from KMWorld Connect 2021

Knowledge graphs continue to make a splash in the KM space

Get your game on: KM skills needed for reliable use of LLMs

There is no questioning that generative AI is here to stay, but its use in mission-critical work has some way to go before it can be trusted and let loose.

Thinking about KM differently

Moving to a push rather than a pull mentality simply means that we now have the technology to tag, manage, and interpret information automatically and near instantly—automatically pushing the right information to the right person (or application) at the right time.

Flipping data science

No matter how much "intelligence" is programmed into a computer, it will very likely never understand the results it produces. Doing so takes human cognition, intuition, judgment, and other ways we humans make sense out of data.

Ethical issues in AI and cognitive computing

Many innovations from the past needed the insight of entrepreneurs as well as technologists to change the world. That's also the case with machine learning and AI.

Knowledge Graphs Expose Data Connections

The Content Guide to Better Support Content

More Than Just Solutions: Create Knowledge While Solving Customer Issues

Flip the AI Switch to Brilliant Customer Satisfaction