The fundamentals of BPM (involving workflow management, process optimization, case management, and more) will likely never change.
Jelani Harper //
08 May 2023
The value in using IoT for knowledge management and decision support is found in the analytics conducted on the data that comes in from the sensors.
Judith Lamont, Ph.D. //
08 May 2023
Putting together the list of 100 companies that matter in KM causes us to look at organizations with pioneering solutions and notable modifications to existing products, and those that are just plain interesting. We applaud innovation, agility, and a focus on the customer.
Marydee Ojala //
08 Mar 2023
In the past, omnichannel capabilities were the means of engaging consumers with brands via the digital channel of theirchoice, while still maintaining a consistent experience across those mediums. They've become much more.
Jelani Harper //
08 Mar 2023
Organizations cannot continue to digitally hoard knowledge. Investments in knowledge technology have to pay and provide an ROI. It all starts by making different decisions.
Ruben Ugarte //
08 Mar 2023
Modern knowledge management and training are perfect complements to each other—the peanut butter and jelly for your breakfast toast.
Anand Subramaniam //
09 Jan 2023
Several KM leaders offer predictions for the space in 2023
Stephanie Simone //
15 Dec 2022
Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails
Basker Krishnan //
14 Oct 2022
As our physical and IT infrastructure continues to grow in size, complexity, and vulnerability, people and the knowledge they possess will play an ever-increasing role.
Art Murray, D.Sc. //
08 Mar 2023
Edge-of-chaos decisioning means being continually informed on the critical elements needed to make better, faster decisions.
Art Murray, D.Sc. //
07 Jul 2022
The more systems and subsystems we attempt to stitch together, the greater the unpredictability.
Art Murray and Francesco Calabrese //
08 Jul 2019
The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations.
Sue Feldman //
02 Jul 2018