LeapXpert sets a new standard for enterprise communication with Communications Platform 3.0

LeapXpert, a leader in responsible business communication, is releasing the LeapXpert Communications Platform 3.0, an enterprise solution built to govern, automate, and intelligently activate client conversations across every major consumer messaging channel, including WhatsApp, iMessage, SMS, RCS, Telegram, WeChat, Signal, and LINE.

At the core of this release is the new Productivity Pack, which leverages AI to unlock Communication Data Intelligence and provides automation and data-driven workflows, enabling enterprises to transform real-time communication into actionable business processes and insights, according to the company.

This next-generation platform marks a decisive shift in enterprise communication, it empowers organizations to extract insights, automate workflows and turn every client conversation into measurable business value, the company said.

"The LeapXpert Communications Platform 3.0 represents a defining juncture in the evolution of our category,” said Dima Gutzeit, founder and CEO of LeapXpert. “Hundreds of enterprises have already adopted modern messaging channels at scale, and they now sit on a deep, untapped well of communication data. With this release, they can convert the data they already own into governed intelligence and real productivity. Enterprises no longer want tools that only protect them—they want platforms that propel them, and 3.0 does exactly that."

LeapXpert Signals turns everyday companywide conversations and relationships into actionable data. By detecting patterns in topics used, sentiment, and trends, it surfaces insights that reveal client needs, emerging challenges or revenue opportunities. It enables smarter, data-driven engagement without compromising privacy or governance, the company said.

LeapXpert’s new Communication Workflows platform automates client conversations. Enterprise teams can independently build and deploy workflows—including authentication, approvals, order confirmations, information collection, and more—across messaging channels. The result is faster decisions, reduced risk, and seamless governance within the native messaging experience.

The enhanced Maxen app gives client-facing employees a unified, intelligent view of their personal and team-based client activities and relationships. It provides a complete communication context, integrates client messages, notes, emails, and calendar events, and ensures every interaction drives productivity and confidence while remaining compliant with enterprise policies.

For more information about this news, visit www.leapxpert.com.