KM teams should focus not just on pushing new technology but also on how they can better support foundational capabilities such as collaboration and expertise location in the digital workplace.
Market and competitive intelligence applications require large collections of relevant research to serve as a foundation for generating competitive and customer insights. For almost two decades Northern Light has delivered enterprise content aggregation for market intelligence.
With so many useful knowledge management products and services to consider, it can be a daunting process to identify the best solution for the job. White papers, research reports, webinars, and consultations with experts and peers are beneficial. We hope the 2020 KMWorld Readers' Choice Awards can provide an additional resource to help in pinpointing products that offer value.