While AI holds the promise of radically transforming KM, human oversight takes on intensified responsibilities for ensuring the knowledge provided is accurate, timely, and relevant as well as guarding against violations of privacy and proactively securing sensitive data.Value is the key to adopting any technology, and AI tools are no different. AI-enabled KM provides opportunities for KM to shine and for knowledge managers to prove their value to their organizations.
Marydee Ojala //
06 Jul 2026
Companies on this list are wonderful examples of how their products expand the power of KM in changing knowledge environments. They stand out in the KM field, and we applaud their accomplishments. As always, the list is meant to generate interest and to spark discussion. Let us know what you think, and alert us to anything we might have missed.
Marydee Ojala //
09 Mar 2026
It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—voting for the 2025 KMWorld Readers' Choice Awards is now open through August 29
28 Jul 2025
Kim Glover, Director, Communications Change Management, TechnipFMC, will lead two sessions at this year's KM & AI Summit—'Cooking With KM: Knowledge Sharing & Building Skills,'"and "Storytelling for Collaboration & Change"—exploring how "human-in-the-loop" concepts reflect and affirm the broader purpose of AI, technology, and KM itself.
Sydney Blanchard //
17 Mar 2025
This next year will see the knowledge management function take a direction that focuses on a more advanced and mature way of leveraging AI.
Carlos García-Egocheaga, CEO, Lexsoft Systems //
08 Dec 2025
AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead
Stephanie Simone //
01 Dec 2025
AI continues to disrupt the knowledge management space and experts in the field predict that it's a trend that still hasn't reached its full potential, yet. In 2025 there's more room for improvement.
Stephanie Simone //
06 Dec 2024
AI and dreams of its potential rocked this past year as companies moved quickly to embed and offer their own version of chat assistants, predictive and generative AI, and more
Stephanie Simone //
07 Dec 2023
The AI world is advancing at a breathtaking pace with staggering sums of money, but it's built on unstable and illusory foundations. Our role is not to stand on the sidelines shouting warnings. It is to quietly, strategically, and indispensably become the people they cannot do without—the ones who ensure the entire system can actually function.
Alan Pelz-Sharpe //
09 Mar 2026
The third place I alluded to goes far beyond mechanistic KM or curated knowledge and takes us into the actual world of tacit knowledge. Here, knowledge comes from and often remains as personal experience, impressions, and intuition; it's undocumented and often hidden and elusive.
Alan Pelz-Sharpe //
02 May 2024
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