Jane Dysart, KMWorld conference chair, and founding partner and curator of curiosity, Dysart & Jones Associates, provides a look at what's ahead for KMWorld 2021 attendees. The conference will be held November 15-18, 2021 at the JW Marriott Washington, DC
The importance of AI is underscored by forecasts for revenue growth. Worldwide revenues for the AI market, including software, hardware, and services, are forecast to grow 16.4% year over year in 2021 to $327.5 billion, according to the latest release of the IDC Worldwide Semiannual Artificial Intelligence Tracker. To help spotlight innovation in knowledge management, KMWorld presents the annual KMWorld AI 50, a list of vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.
By enabling data users of varying technical skill sets to easily find, understand, and collaborate on data, organizations can build successful AI models fueled by trustworthy and reliable data that drive innovation, growth, and operational efficiencies.
BA Insight's software portfolio transforms the outcome of digital interactions through advanced search experiences that are relevant, personalized, and actionable. Our AI-driven, connector-based software works within the enterprise, customer portals, and websites. It turns searches into actionable insights, regardless of where your content or users reside.
As digital initiatives focus more on experience, personalization, and conversant interactions, a new dimension of automation is emerging that goes beyond just data
Research shows personalization can reduce customer acquisition costs by up to 50%, increase revenue by up to 15%, and boost marketing spend efficiency by up to 30%
AI is not magic—it runs on data and knowledge
Now more than ever, knowledge workers depend on fast, secure and reliable access to knowledge
It should come as no surprise that topping the list of requirements to create and sustain a vibrant blue economy are innovation, learning, and collaboration.
Just as nobody was fooled by the arguments used to justify offshoring and outsourcing business processes, they should also not be misled by the furious energy behind automation, be it in the form of RPA or even AI.
The tech sector is growing fast, but without thorough business analysis, insight, proper planning, and a focus on challenging the better-quicker-cheaper approach and replacing it with a beneficial-adaptable-affordable commitment, there is a world of trouble ahead.
In contrast to some jobs that can indeed be automated and removed from the human payroll, KM practitioners have the potential to see their skills in much higher demand and volume in the future.