Kantata releases ‘super-agent’ built for professional services

Kantata, a leading provider of Professional Services Automation (PSA) solutions, is introducing the Expertise Agent, an AI “super-agent,” along with introducing new agentic capabilities in the Kantata Expertise Engine.

According to the company, the new capabilities in the Expertise Engine include embedded generative business intelligence, self-executing workflows, and a proprietary PSA knowledge graph.

With the release of its new agentic AI and intelligence capabilities, Kantata delivers an integrated system that understands how services organizations operate, acts across workflows, and continuously improves how work gets done, the company said

“Services organizations don’t need more AI features layered on top of disconnected systems,” said Michael Speranza, chief executive officer, Kantata. “They need a system that understands how their business works and can act on that understanding. The Expertise Agent and new agentic capabilities we’re delivering with the latest release of our Expertise Engine are that system and will help teams move from execution to more consistent, intelligence-driven operations where every project benefits from what the business has already learned.”

Unlike generic AI tools, Expertise Agent and the other new capabilities in Kantata’s Expertise Engine are designed specifically for professional services environments, where project delivery, resource management, and financial outcomes are deeply interconnected, Kantata said.

The Kantata Expertise Agent is a custom AI super-agent that can understand complex, cross-functional questions and dynamically create agents to autonomously orchestrate actions across project management, resource planning, financial systems, and external tools.

Kantata’s Expertise Agent is equipped to handle any question or task it’s given and build whatever it needs to get the job done, the company said.

Using the agent, firms can describe their objectives in natural language and:

• Catch red projects before they happen - Subtle data signals are continuously monitored to triage risks in real time, eliminating manual reporting bias and preventing margin erosion before it hits the bottom line.
• Staff teams perfectly in seconds - The best-fit resources are identified based on skills and capacity, shifting resource management from a daily scramble to a strategic growth engine.
• Eliminate the friction of handovers - Full institutional memory is maintained automatically, with project plans generated from SOWs and briefings for new team members so every resource is an expert from day one.

Kantata’s Expertise Agent works alongside a suite of integrated capabilities that serve as the foundation of the Kantata Expertise Engine:

• Services-Native Knowledge Graph
• Agentic Business Intelligence (BI)
• Self-Executing Workflows

With the Kantata Expertise Engine, problems that once took months to uncover, diagnose, and translate into operational change can now be identified and addressed in minutes, autonomously, the vendor said.

“When it comes to AI, what matters is not just getting answers faster, but improving how the business operates,” said Vikas Nehru, chief technology officer, Kantata. “By combining a knowledge graph, agentic intelligence, and workflow orchestration, we’re helping services organizations turn their experience into a system that drives better decisions and more consistent outcomes.”

Kantata’s new agentic AI capabilities are being introduced as part of the Kantata Expertise Engine, which is available across its OX and SX solutions.

For more information about this news, visit www.kantata.com.