Slack adds capabilities to integrate secure, context-aware AI apps and agents built on conversational data

Salesforce is unveiling the next evolution of the Slack platform, giving partners and developers the tools to securely connect AI with the rich corpus of customer-owned and -controlled conversational data in Slack.

With a new real-time search (RTS) API, a Model Context Protocol (MCP) server, and enhanced developer tools including prebuilt Block Kit Tables, Slack provides secure, flexible, agent-ready access to conversational data, according to the company.

This context enables agents to move beyond generic responses to deliver context-aware, user-specific conversations.

Some of the world’s most innovative companies, such as Anthropic, Google, Perplexity, Writer, Dropbox, Notion, Cognition Labs, Vercel, Cursor, and others, are already building on these capabilities to deliver compelling AI applications and agents, all living natively in Slack.

By securely tapping into Slack’s conversational data, these companies—and thousands more—are bringing intelligence directly into the flow of work to accelerate growth, the vendor said.  

By building agents directly in Slack, developers can overcome another problem plaguing the modern enterprise: endless fragmentation leading to low app adoption.

By building AI-powered applications directly in Slack, developers and partners help organizations unify their tech stack.

Developers and partners are taking advantage of the Slack platform’s breadth to create AI apps and agents directly in the flow of work, allowing companies to:

• Unlock unstructured data
• Accelerate decision-making
• Increase productivity
• Solve the adoption gap
• Ensure security and compliance

“The future of work is undeniably agentic, and the success of AI depends on its seamless integration into human workflows,” said Denise Dresser, CEO, Slack. “Our latest Slack platform innovations create the secure, data-rich environment necessary for AI agents to become trusted companions. We make it simple for customers and partners to build their AI solutions directly into Slack so that work is more connected, intelligent, and productive than ever before.”

Slack redefines user interaction by establishing AI agents as trusted companions. Slack’s expanded developer platform is purpose-built for agentic AI, making it easy for any company to build powerful, custom AI agents that can access rich, contextual conversational data to get more done, securely, the company said.

All of Salesforce’s third-party solutions are available in the Slack Marketplace, which takes a centralized approach to the control, security, and distribution of apps and agents.

Alongside Slack functionality, the marketplace apps and third-party integrations play a crucial role in creating a unified ecosystem for human-AI collaboration.

Altogether, these new capabilities and tools fuel a dynamic ecosystem of AI innovators such as Anthropic, Google, Perplexity, Writer, Dropbox, and Notion that are building and integrating powerful AI agents and applications directly on the Slack platform, the company said.

For more information about this news, visit www.salesforce.com.