Aikon Labs provides knowledge assistant for users of Microsoft Teams

Aikon Labs is offering its new knowledge assistant, Ariv.ai, for Microsoft Teams, enabling users to easily reuse knowledge from public conversation channels and threads within Teams.

Ariv.ai was built using the iEngage.ai platform to discover, organize, and provision knowledge from conversations.

Aikon Labs seeks to unleash tribal knowledge that is locked inside conversations, using cutting-edge Natural Language Understanding and Machine Learning.

Ariv.ai trawls through channels it has access to, to build a knowledge graph that can be used to create meaningful links between pieces of information.

In addition, Ariv.ai can also deliver a scheduled digest of conversations for a pre-selected set of topics. Sharing knowledge is good karma, and Ariv.ai can assign “knowledge karma points” to users.

Both the person whose message was used to address a question and the person who provides feedback on Ariv’s response receive points. The number of points for each activity can be easily configured by the team admin.

“Ariv means wisdom, and we decided to call our product that since we focus on the creation and reuse of information, insight, and intelligence shared within everyday conversations,” said Dilip Ittyera, CEO of Aikon Labs. “We seek to let humans benefit from the machine’s virtually limitless memory and speed of recall while allowing the machines to benefit from the judgment and subjective knowledge that humans exhibit within conversations.”

For more information about this release, visit https://iengage.ai/.