The CT is in the mail

ePeople’s latest contribution to e-mail management is a new version of CTMail, which offers enhanced capabilities that accelerate end-to-end clinical trials through shared processes. Designed for clinical researchers in pharmaceutical, medical device, research centers and contract research organizations, CTMail is said to establish strong investigator relationships by managing communication and centralizing information among all study participants, managing resources and providing collaborative workspaces to react faster to and efficiently resolve study issues.

CTMail now enables sponsors, clinical research organizations and site management organizations to track and manage site issues, activities and observations, documents and resources across multiple trials and sites from one application. Also new to CTMail are Action Plans--templates that define a set number of tasks in a particular order that can be created once centrally and deployed to every clinical research analyst on each trial. The company says Action Plans ensure that the complex procedures like site initiations and site closures can be followed exactly in line with the defined standard operating procedures.

Another component of the latest release is the Document Activity Manager, which allows documents to be checked in and out of e-mail records and site profiles. They can be locked and unlocked by the users; however, locked files cannot be deleted or changed. Attached or uploaded documents with the same name as a locked document are version-controlled, and all of the deleted documents from an e-mail record or site profile are tracked and managed. All versions are managed by the application.