KMWorld Trend-Setting Products of 2025

Landing.AI: Agentic Document Extraction—LandingAI’s Agentic Document Extraction pairs intelligent document understanding with visual context, enabling organizations to convert decades of archived documents into large language model-ready data in hours rather than weeks.

Leena.AI: Leena AI Knowledge Management—Powered by an agentic retrieval-augmented generation (RAG) architecture, Leena AI Knowledge Management selects the optimal RAG pipeline for every employee query, delivering comprehensive, personalized, and accurate enterprise search.

Legion: Legion Workforce Management (WFM)—WFM enables intelligent automation across the entire workforce management process continuum by continuously learning from data, leveraging AI, and providing an engaging user experience.

LexisNexis: Nexis+ AI—Nexis+ AI is a research and business intelligence platform that uses generative AI to help you make informed decisions faster.
Click here for more product details.

Lexsoft Systems: Lexsoft T3—Lexsoft T3 is a proven, scalable, SaaS, enterprise-level legal KM solution which leverages generative AI technology to help law firms surface and access business-critical knowledge.

Lucidworks: Lucidworks Platform—As an enterprise-grade, AI-powered search platform, the Lucidworks Platform delivers seamless, multimodal search that transforms data into actionable insights and delivers ROI faster.

MangoApps: MangoApps—MangoApps unifies the entire workforce, from office to frontline, desktop to mobile, with an intelligent platform that connects people, knowledge, tools, and AI.

Market Logic Software: DeepSights—Bringing trusted market insights into daily work effortlessly, DeepSights leverages AI to easily extract insights that help teams make smarter decisions.

Medallia: Medallia Experience Cloud—Medallia Experience Cloud is a SaaS platform that merges human and machine learning to reveal the most relevant customer insights, making them actionable to every role across the organization.

Messagepoint: Messagepoint Content Hub—Powered by a unique modular content management approach, Messagepoint’s intelligent content hub makes it faster and easier to increase personalization, relevancy, and compliance across all channels and experiences.

M-Files: Ment—Ment is a no-code document automation tool that enables organizations to organize documents, speed up approvals, and cut out repetitive work without writing a single line of code.

Microsoft: Microsoft 365—Microsoft 365 is Microsoft’s product family of productivity software, collaboration, and cloud-based services, designed to help users achieve more with innovative apps, intelligent cloud services, and world-class security.

Mindbreeze: Mindbreeze InSpire—Mindbreeze InSpire is an insight engine based on AI-powered enterprise search that extracts, analyzes, and consolidates data from various data sources, delivering to users the correct information, in the proper context, at the right time.
Click here for more product details.

Nerdio: Nerdio Manager for Enterprise—Nerdio Manager for Enterprise is an all-in-one cloud desktop and endpoint management platform that increases visibility, frees up IT resources, helps control cloud costs, enables disaster recovery, and more.

NICE: CXone Mpower Platform—Centralizing all CX needs into one platform, NiCE’s AI-powered CXone Mpower Platform delivers interaction orchestration, workforce augmentation, and service automation at scale.

Northern Light: SinglePoint Platform—The SinglePoint Platform is a custom-built enterprise KM platform that delivers on the promise of research-driven competitive advantage by making information easy to find and use.

Nutrient: Workflow Automation Platform—Nutrient’s Workflow Automation Platform enables enterprises to automate business processes efficiently, without code, across a variety of departments, from finance to operations, marketing, and more.

Observe.AI: Conversation Intelligence Platform—Purpose-built to extract value from complex customer services conversations, this generative AI-powered platform uses speech engine precision to boost customer agent performance.

Octolane: Octolane AI—Acting as a self-driving AI CRM, Octolane AI drafts your follow-ups, updates your pipeline, and proactively tells you what to do next.

Openstream.ai: Enterprise Virtual Assistant (EVA)—This virtual assistant creates multimodal conversational experiences with built-in explainability, no hallucinations, and the ability to scale relationships with customers, prospects, and employees.

OpenText: OpenText Titanium X—Fueled by OpenText Aviator and over 120 AI agents, Titanium X elevates cloud performance, adds security and regulatory compliance, and accelerates document retrieval.

Pegasystems: Pega Platform—Pega Platform is a powerful, low-code platform that combines AI-powered decisioning and workflow automation to help build scalable, intelligent apps.

Progress Software: Semaphore—A metadata management and semantic AI platform, it features AI Model Builder connectors, intuitive constraint definitions, SKOS support, concept reuse, and structural level classification settings.
Click here for more product details.

Pureinsights: Discovery Platform—A flexible, cloud-native platform that simplifies building, deploying, and scaling context-augmented applications, the Discovery Platform combines AI and vector search and natural language processing to build advanced search experiences.

Qmulos: Q-Behavior Analytics and Audit (Q-BA2)—Designed to eliminate insider threats, Q-BA2 provides continuous monitoring, behavior-based anomaly detection, and automated security and compliance reporting based on AI and machine learning technologies.

Quark: Quark Publishing Platform—Quark Publishing Platform NextGen is an AI-powered, SaaS-based enterprise content lifecycle management solution that removes the barriers to content maturity and allows organizations to use content automation to execute on strategies.

RapidCanvas: AI Platform—This no-code enterprise AI platform features AI agents with support and results verification from human experts.

Ricoh: PaperStream Capture Pro—This front-end software capture automates document digitation that integrates with scanners and workflow systems.
Click here for more product details.

RWS: Tridion Sites—Recently upgraded, Tridion is an enterprise content management system for authoring, translating, managing, and delivering multilingual and multi-channel digital content.

Salesforce: Salesforce Platform—Salesforce Platform offers a unified, low-code development environment combining CRM, AI, data, and security in a single platform to build apps that automate processes and deploy AI agents.

SearchUnify: Knowbler—Knowbler is an AI-driven KM solution that streamlines content creation, tagging, and optimization through structured templates and automatic content tagging.

Semedy: Semedy Solution—With KMS Version 2.6, Semedy Solution, a semantically enable KM system, brings together diverse data types, extends the utility of the semantic reasoner and query language, improves the mapping tool, and extends the features of matching algorithms. 
Click here for more product details.

ServiceNow: ServiceNow AI Platform—ServiceNow offers a unified AI, data, and workflow platform that embeds AI Search, AI Agent Studio, and Responsible AI and allows for no-/low-code development by business operation analysts.

Shelf: Shelf Platform—The Shelf Platform is an AI-powered KM platform that automates and monitors content clean up to provide trusted, relevant, and context-aware generative AI answers. 

Simpplr: Simpplr One—Extending beyond a simple intranet with enhanced search capabilities, Simpplr One concentrates on the employee experience by surfacing relevant content and adding integration with custom apps to provide instant access to information and eliminating app-switching inefficiencies.
Click here for more product details.

Sinequa by ChapsVision: Sinequa Assistants—Conversational AI assistants answer questions, perform research, accelerate innovation, serve as a coach or tutor, automate processes, and streamline work via chat and voice interfaces.

SoundHound AI: Amelia 7.0—A conversational AI agent, Amellia 7.0 offers enhanced voice recognition, multilingual response generation, and domain-specific knowledge capabilities for customer interactions.

Sourcetable: Sourcetable—Sourcetable is a spreadsheet-like collaborative data tool to enable Excel and data analysis that applies AI features such as smart linking and natural language transformations.

Stravito: Stravito Assistant—The Stravito Assistant uses generative AI, integrated within its KM platform, for a conversational, contextualized, and compelling search experience, surfacing insights and recommendations.

Summize: Contract Lifecycle Management—Designed to reduce legal bottlenecks and improve compliance, Contract Lifecycle Management is an AI-driven CLM platform that automates key contract workflows.

Synaptica, a Squirro company: Graphite—Graphite provides the ability to create enterprise taxonomies, ontologies and knowledge graphs with ease.

TopQuadrant: TopBraid EDG—Built entirely on knowledge graph technology, TopBraid EDG creates a connected, AI-ready data foundation across structured and unstructured information.

UIPath: UiPath Agentic Automation Platform—UiPath Agentic Automation Platform combines robotic process automation with AI-driven agents capable of autonomously choosing, executing, and adapting business workflows.

Upland Software: RightAnswers—RightAnswers combines powerful AI knowledge creation and delivery to reduce costs, enhance self-service adoption, and simplify complex support workflows through effective knowledge creation and AI-driven search.
Click here for more product details.

Vectara: Vectara End-to-End Platform—The Vectara End-to-End Platform uses neural search to provide vector-based semantic search, retrieval-augmented generation pipelines, and chat APIs to power intelligent search and chat across enterprise content.

Verint Systems: Verint Open Platform—A modular AI platform, Verint Open Platform integrates analytics, automation, and experience to offer voice and text analytics and AI application development in support of customer service agent activities.

Vespa: Vespa AI Search Platform—Vespa provides an AI Search Platform for developing and operating large-scale applications that combine big data, vector search, machine-learned ranking, real-time inference, and native tensor support for complex ranking and decisioning.

WisdomAI: WisdomAI Platform—WisdomAI turns messy warehouse data into a living semantic layer that speaks your business language—no modeling, no guesswork, just consistent logic from Day 1.

WorkFusion: AI Agents—WorkFusion offers prebuilt AI Agents for financial crime compliance help financial institutions automate repetitive, time-consuming tasks working alongside humans to review and resolve alerts. 

Workgrid: AI Assistant for Work—The AI Assistant for Work integrates with many enterprise systems to seamlessly connect digital workplace apps, knowledgebases, and documents in one unified experience.