Future-Ready Knowledge Management: Skills, Roles, and Career Paths in Transition

KM professionals will need to commit to continuous learning and curiosity to stay future-ready for positions like these. For example, KM tools and systems are constantly evolving, so it’s important for KM professionals to know what’s available in the marketplace and the current state of the organization’s systems to advise the business effectively. Certification programs like APQC’s Certified Knowledge Manager (CKM) or Certified Knowledge Transfer Specialist courses also help KM professionals keep their skills fresh and relevant.

Building Your Future in KM

The future of KM as a discipline and profession lies not just in systems and strategies, but in the people who bring them to life. While no one can predict the future, skills such as facilitation, emotional intelligence, and change management will always be valuable for organizations. Spend some time reflecting on your own KM journey and exploring new opportunities to continue growing these skills. If the path ahead feels uncertain, consider the following key takeaways from our research:

♦ KM professionals are not defined by a single path or profile. Their collective strength lies in their ability to adapt, connect, and lead through change.

♦ The KM professional of tomorrow is part storyteller, part strategist, and part technologist. Take a holistic approach to your development by honing all of these skills.

♦ Learn from experts and develop your own expertise. SMEs are critical pillars of KM who are instrumental in preserving institutional experience and enabling innovation for future generations.

As KM continues to evolve, it’s critical to embrace continuous learning, cross-disciplinary collaboration, and human-centered approaches to technology.