KMWorld NewsLinks -
July 21, 2020
Features
Knowledge graphs enhance customer experience through speed and accuracy
07 Jul 2020
Although knowledge graphs have been deployed by major companies such as Google, Amazon, and LinkedIn due to their ability to incorporate relationships in their analyses as well as their speed, only in the last 5 years has their use become more widespread.
News
Verint and Cloud9 Technologies address compliance challenges of the trading floor going remote
15 Jul 2020
New solution gives financial institutions a communication and compliance framework during the pandemic that ensures traders remain within compliance parameters both remotely and on the trading floor
K2 announces next-generation intelligent process automation platform and solution
15 Jul 2020
K2 Nexus cloud-based platform and solution helps organizations achieve operational excellence
NetDocuments unveils NetKnowledge enterprise search powered by BA Insight
15 Jul 2020
Enables internet-like search for NetDocuments customers
2020 KMWorld Promise and Reality Awards: Submit your nomination now
25 Aug 2020
The 2020 KMWorld Awards are designed to celebrate the success stories of knowledge management
KM In Practice
Mindful Chef selects the Vonage Contact Center
17 Jul 2020
Meal-kit service company seeks to transform CX following a sharp increase in customers since the end of March 2020
ViewPoints
Fundamentals of modern knowledge management
16 Jul 2020
The answer to the problem of digital fragility lies in knowledge centralization