According to K2, for most companies, operational processes are still very fragmented, manual and siloed across their organizations. Disconnected workflows and lack of visibility hinder businesses from meeting critical compliance requirements, making real-time business decisions and causing operational inefficiencies.
K2 Nexus is aimed at helping organizations to deliver transformative automation to drive business results that matter most, such as profitability, productivity and exceptional customer service.
Through its patented cloud integration services, K2 Nexus helps companies remove silos of data by connecting and streamlining information flow across systems, and enabling organizations to quickly adapt to change so they can handle the complexities of connecting people, processes, and data with little to no-code required.
"Process automation is currently experiencing a watershed moment, especially as companies look to accelerate their digital transformation initiatives," said Burley Kawasaki, chief product officer at K2. "K2 Nexus is not just about automating individual tasks, but rather connecting all of the structured and unstructured data, people, processes and systems. K2 Nexus is designed to help customers achieve transformative automation by orchestrating complex processes from end-to-end, providing transparency and real-time insights."
Key benefits of K2 Nexus include the following:
- Improvement of customer experience and satisfaction. Automates the underlying operational processes that connect employees with customers, and connects multiple sources of data to deliver relevant information in an intuitive way to make informed decisions, anytime, anywhere.
- Removal of silos of information and streamline work. Enables organizational efficiency by orchestrating and managing people, tasks, data and processes to provide end-to-end process visibility.
- Delivery of business outcomes quickly. Allows organizations to spend less time on development and maintenance of proprietary, custom-coded solutions.
- Provides enterprise-grade automation for the masses. Supports access to enterprise-grade architecture, scalability, functionality, and security.
In fall 2020, the K2 Nexus Application Framework will be launched to allow organizations to rapidly configure new case management-based apps without coding and visually assemble end-to-end solutions from configurable components and templates. This will be supported by robust application lifecycle management services, which enable agile DevOps practices and speed time to value.
In Q1, 2021, K2 Nexus solutions, a suite of pre-built industry apps and services built on the new Nexus architecture, will be launched. These apps will be powered by new K2 Nexus AI services with embedded pre-trained models and cognitive services to deliver smarter and more intelligent outcomes. K2 Nexus Apps will provide out-of-the-box rapid deployments that can be configured with the K2 Nexus platform and tools, and easily extended with components from K2 and from the ecosystem available via the K2 Nexus Marketplace.
For more information, go to www.K2.com.