KM is about people and their ability to capture, organize, share, and make actionable knowledge. KM relies on technologies that can enable this core mission. Congratulations to the KMWorld Readers' Choice Award winners, and many thanks to all of you who submitted nominations and took the time to vote.
Marydee Ojala //
10 Nov 2025
While our Readers' Choice Awards honor the top companies in each of the categories, we've expanded this year's coverage to include a supplementary list we're calling the Leader Group that showcases the broader landscape of exceptional KM solutions available to organizations today. So much excellent work is being done, and done quickly, given the rapid changes in technology. We urge you to review the winners and our new Leader Group of companies to check out how they could help you in your KM journey.
10 Nov 2025
Where others generate content, we verify, cite, and continuously improve it—so answers are trusted, not just fast. This is what makes Bloomfire agentic AI in practice: intelligence that doesn't just respond, but takes action to govern, heal, and surface knowledge in ways that drive measurable outcomes.
10 Nov 2025
eGain providers rich technology: content management, workflows, profiled content access, intent inference, search methods, generated instant answers, guided help, analytics, pre-built connectors to existing systems, and much more, powered by hybrid AI, including agentic and generative AI, ML, and reasoning.
Anand Subramaniam //
10 Nov 2025
By eliminating data silos, semantic AI enriches customer data and content and enables greater knowledge discovery across an organization. Due to its diverse capabilities, such as text mining, tagging, semantic search, etc., it can be implemented along the whole data and content lifecycle in order to develop intelligent applications. When integrated with an organization's CMS, semantic AI can help individuals get the information they need sooner.
Andreas Blumauer //
10 Nov 2025
By adopting a mindset of agility, adaptability, and knowledge sharing, companies will be able to solve customer pain points, deliver exceptional experiences, foster loyalty, and continue to anticipate changes and meet customer needs with a digital-first mindset.
Nitesh Bansal //
07 Jul 2025
The manufacturing sector is at a crossroads. While investments in new technologies and infrastructure are essential, they must also be utilized to preserve and share institutional knowledge. By adopting a comprehensive KM strategy that includes centralized data management, digital innovation, and a culture of knowledge sharing, manufacturers can safeguard their expertise and secure long-term success.
Yushiro Kato //
10 Mar 2025
To secure their data, certain industries have strict regulations regarding data storage, requiring data to be kept in specific geographic locations or under stringent security measures. This is yet another reason for organizations nowadays to switch back to on-prem resources.
Matthias Gromann //
06 Jan 2025
There should be one clear group of winners emerging from the coming disillusionment: knowledge and information managers. The AI reckoning will force a long-overdue epiphany upon executive leadership: The value of technology is not inherent; it is contingent on the quality of the information fuel you feed it.
Alan Pelz-Sharpe //
10 Nov 2025
The tech industry has a long history of overpromising and underdelivering, but AI has taken this to new heights. We're bombarded daily with headlines about AI writing novels, diagnosing diseases, and even replacing entire job functions. Yet, when you peel back the layers, you find a landscape littered with half-baked implementations, inflated claims, and solutions that work only in the most controlled environments.
Alan Pelz-Sharpe //
08 Sep 2025
Many long-standing technologies such as swarm intelligence, biomimicry, neural networks, and the like are now being stitched together. Think of what could happen if each of those technologies interacted not only with each other but also with the environment at large, its living and artificial elements, as an integrated whole.
Art Murray, D.Sc. //
08 Sep 2025
Too often, AI is deployed reactively—thrown at symptoms rather than root causes—leading to wasted resources, disillusionment, and even deeper inefficiencies.
Alan Pelz-Sharpe //
07 Jul 2025
How ENOVIA + Adlib turn CAD, BOMs, and SOPs into reliable knowledge for search, RAG, and compliance
02 Sep 2025
Discover how Veeva + Adlib eliminate content bottlenecks, accelerate approvals, and make your launches AI-ready.
26 Aug 2025