Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.
Joyce Wells //
04 Mar 2022
The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.
Joyce Wells //
05 Nov 2021
Jane Dysart, KMWorld conference chair, and founding partner and curator of curiosity, Dysart & Jones Associates, provides a look at what's ahead for KMWorld 2021 attendees. The conference will be held November 15-18, 2021 at the JW Marriott Washington, DC
21 Jul 2021
The importance of AI is underscored by forecasts for revenue growth. Worldwide revenues for the AI market, including software, hardware, and services, are forecast to grow 16.4% year over year in 2021 to $327.5 billion, according to the latest release of the IDC Worldwide Semiannual Artificial Intelligence Tracker. To help spotlight innovation in knowledge management, KMWorld presents the annual KMWorld AI 50, a list of vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.
Joyce Wells //
08 Jul 2021
Organizations cannot continue to digitally hoard knowledge. Investments in knowledge technology have to pay and provide an ROI. It all starts by making different decisions.
Ruben Ugarte //
08 Mar 2023
Modern knowledge management and training are perfect complements to each other—the peanut butter and jelly for your breakfast toast.
Anand Subramaniam //
09 Jan 2023
The broader implication of of stage four KM is that we may be beginning to move with more speed into the world of the semantic web.
Michael Koenig, Professor Emeritus, Long Island University //
17 Jan 2023
Several KM leaders offer predictions for the space in 2023
Stephanie Simone //
15 Dec 2022
This way of knowing works pragmatically for some very complex systems of the sort we find in the real world. But, oddly, itseems not to work so well in some artificially simple systems.
David Weinberger //
08 Mar 2023
As our physical and IT infrastructure continues to grow in size, complexity, and vulnerability, people and the knowledgethey possess will play an ever-increasing role.
Art Murray, D.Sc. //
08 Mar 2023
The combined human and computing clouds will drive our core KM processes of search, collaboration, and discovery to new heights.
Art Murray, D.Sc. //
09 Jan 2023
The web transformed the role of knowledge by making it instantly available but not inherently reliable.
David Weinberger //
09 Jan 2023