The end of tech glory days
08 Jul 2024
The tech industry's glory days may be fading a little, but this is not a time for despair. It's an opportunity for renewal. By shifting to a needs-driven approach, the industry can ensure its relevance in a rapidly changing landscape.
The third place of knowledge management
02 May 2024
The third place I alluded to goes far beyond mechanistic KM or curated knowledge and takes us into the actual world of tacit knowledge. Here, knowledge comes from and often remains as personal experience, impressions, and intuition; it's undocumented and often hidden and elusive.
Should we go back to paper-based KM?
13 Mar 2024
The sheer volume of largely useless data we have accumulated across the years severely limits the ability of AI to work well, and it comes at a heavy environmental and financial cost.
The flip side of generative AI: Extractive AI
13 Mar 2024
Extractive AI takes a more comprehensive and transparent approach to machine intelligence.
The trust problem with GenAI
08 Jan 2024
2023 has been the year of ultra-hyping GenAI, and who is paying for this deluge of marketing? Technology vendors that want us to buy it. Again, it's impressive stuff, but when we shift from selling to buying and ultimately using it, many tough questions need to be asked.
When is good enough enough?
02 Nov 2023
Our goal should be to improve the quality of knowledge assets and their accuracy and relevance in use. Much of this will come from human expertise and effort, increasingly combined with the power of AI.
Get your game on: KM skills needed for reliable use of LLMs
07 Sep 2023
There is no questioning that generative AI is here to stay, but its use in mission-critical work has some way to go before it can be trusted and let loose.
AI technologies upending traditional KM
08 May 2023
If we are not careful and proactive about it, the concept and importance of knowledge itself may soon become blurred or lost.
The undiscovered country
03 Nov 2022
Capturing and sharing what you already know is good; and with today's data and text analytics tools, it has become much easier than when we'd first begun this journey.
The way of the scenario
05 Nov 2021
The Delphi technique has become less effective in recent years, especially in crisis situations in which conditions, assumptions, and other variables are changing faster than the group is able to respond.
What happens when AI meets a pandemic?
14 May 2020
This is what we can see clearly after some months of reading, watching, and listening to the pronouncements on the novel coronavirus crisis from around the globe: Content challenges continue to dog AI.
Usability testing for effective interactivity
08 May 2019
Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.
AI: The issue is execution
31 Oct 2018
By demonstrating on Jeopardy! that a machine could understand and analyze many fields of human knowledge and answer questions faster and more accurately than the reigning human experts, Watson's victory created an instant global brand.
Local values of a global net
30 Oct 2017
Even in regressive regimes that block sites and ideas, Internet apps are implicitly showing people the value of the free—or at least relatively free—flow of information.
The good old days of news
01 Mar 2016
Now that we are deep into the backlash against the Internet, let's pile on by reminiscing about the Good Old Days of knowledge before the Net. Shall we? We shall, taking the news as our example!