Deloitte Digital partners with Genesys to help organizations elevate customer experience

New alliance enables Deloitte Digital and Genesys to create a holistic, customer-centric approach that combines technology, data, and human understanding

Securing GenAI boons with content management best practices

KMWorld's latest webinar, GenAI Success Begins with Content: 5 Strategies For Accuracy & Precision, gathered experts from Coveo to examine the ways to curate, optimize, and index content to best support GenAI projects within the enterprise.

KMWorld's Community Awards: Marjorie Hlava, Stan Garfield

The winners, who were announced at the KMWorld conference luncheon on November 21, 2024, were Marjorie Hlava, Founder and Chief Science Officer, at Access Innovations, and Stan Garfield, Founder at SIKM Leaders Community.

KMWorld 2023’s second day keynotes strike the balance between human connection and AI

At KMWorld's keynote session, experts in their fields covered a myriad of KM topics pertinent to the dynamic nature of modern business. Each speaker emphasized an overarching purpose regarding knowledge at the proprietary level—that it should spark joy and productivity, bringing users extraordinary experiences and new, exciting opportunities.

Deloitte acquires Optimal Design Co., deepens IoT capabilities

Optimal Design brings deep experience and highly skilled talent that broadens Deloitte's market-leading product engineering services capabilities

Deloitte and Google Cloud expand partnership with focus on generative AI

Deloitte will build industry solutions and use cases with Google Cloud's Generative AI technologies

AuditBoard extends capabilities to bolster its ESG program management solution

AuditBoard is unveiling its newest solution aimed at supporting audit and risk management teams to centralize and manage their environmental, social, and governance (ESG) programs.

Informatica introduces Intelligent Data Management Cloud for the retail space

New cloud capabilities designed to help retail companies stay competitive and continuously innovate customer experience in a digital-first world

Snowflake unveils data cloud service for the healthcare and life science sectors

Snowflake partners—including systems integrators, ISVs, technology partners and third-party data providers—are expected to leverage the capabilities of the new Snowflake Healthcare & Life Sciences Data Cloud

Clickatell secures $91 million in latest funding round to support its Chat Commerce solution

Clickatell investors now include Arrowroot Capital, Kennedy Lewis Investment Management, Sequoia Capital, DAG Ventures, Endeavor Global and Harvest

UiPath partners with Deloitte to advance industry 4.0 through robotic process automation

The Smart Factory @ Wichita will bring digital transformations to life by demonstrating how to merge existing technologies with new innovations

AWS Announces general availability of the AWS Panorama Appliance

Allows customers to use existing on-prem cameras and analyze video feeds in edge environments to improve quality control, optimize supply chains, and enhance consumer experiences 

Observe.AI introduces new platform to drive next-gen contact centers

Promotes empowerment enabled by AI engine and conversation intelligence 

Deloitte collaborates with Automation Anywhere

Mutual customers will experience a smooth transition to Automation 360 

Low-code provider OutSystems raises $150 million investment

OutSystems combines visual, model-driven development with a modern platform built around AI, cloud, DevOps, and security

Salesforce rolls out loyalty management to help drive more meaningful customer experiences

Helps organizations companies offer personalized consumer experiences and evolve their loyalty programs to stay current with customer expectations

Learning how to transfer knowledge in the age of COVID-19 at KMWorld Connect 2020

Adriaan Jooste, chief knowledge officer, Deloitte Advisory, discussed how to mitigate loss by implementing rapid knowledge transfer processes, during his KMWorld Connect 2020 presentation "Critical Knowledge Transfer in the Wake of COVID-19: Mitigating IC Loss"

Adobe plans to buy Workfront for $1.5 billion

Satisfying the increasing expectations of B2B and B2C customers today requires large volumes of content and personalized marketing campaigns delivered at lightning speed and scale

Mendix and Deloitte Canada partner to utilize low-code application development

World's leading professional services firm will create Canadian-based Centers of Excellence to train and certify 50 Mendix software developers

Northern Light adds content to SinglePoint knowledge management platform

Insights from business strategy consultants, and researchers are now available within the enterprise market research and competitive intelligence portals