On your mark, get set, Zoom: Starting off right in collaboration app e-discovery
14 Jan 2021
Considerations lawyers should explore to get a handle on the role of collaboration tools and Zoom in their broader e-discovery landscape
Review is not the most expensive part of e-discovery
29 Oct 2020
Reviewing documents isn't what drives document review costs
Equipping your remote workforce for success during the pandemic—and beyond
31 Jul 2020
It's clear the pandemic has brought on the need to rethink how knowledge management should best be addressed in a WFH world
4 practices to get your e-discovery process recession-ready
06 Aug 2020
Re-evaluating your approach to e-discovery will prepare your organization for what's to come and ensure you are ready to weather any storm
The secret to successful e-discovery
22 Jul 2020
A multidisciplinary advisory team helps ensure a higher success rate and fewer problems throughout the e-discovery process
Visibility is key to securing an ethical future for AI and machine learning
16 Jun 2020
Visibility for AI and machine learning is an essential feature for avoiding bias, and building and maintaining trust in the technology
Knowledge management and the impact of COVID-19
13 May 2020
Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect
Proven strategies to manage a work-from-home workforce
18 Mar 2020
The business world has evolved in recent years as more companies have opted for an increasingly distributed and mobile workforce through the widespread adoption of collaboration and conferencing technologies
David Weinberger's new book, Everyday Chaos, is honored with Axiom Award
09 Mar 2020
When you try to develop a machine learning application that affects people, you quickly learn that fairness is far more complex than we usually think, and also that fairness almost always requires us to make difficult trade-offs
Your new year's resolution: Get serious about your consumer data privacy strategy
02 Jan 2020
How an organization responds to CCPA and future-proofs itself against additional laws will dictate how well it will perform for years to come
Choosing the right CMS
13 Feb 2020
The easiest way for marketers to create a unified communications strategy is by using a content management system
Observations on KMWorld 2019
21 Nov 2019
At KMWorld 2019, three themes emerged with much greater emphasis than in previous years
Knowledge management predictions for 2020
09 Dec 2019
As we approach a new year—and a new decade—executives from multiple industry sectors offer predictions on the intertwined areas of CX, information governance and compliance, and automation and AI
The changing face of knowledge management: How cognitive search can help
24 Oct 2019
With the inundation of big data, enterprises are constantly on the prowl for advanced solutions such as AI-based cognitive search platforms that significantly help cut down on time and cost
Why data quality matters to any industry
05 Sep 2019
Since bad data can adversely affect the business, it is crucial to learn proactive measures to combat and treat it at its source
Preparing for the third wave of innovation with intelligent automation
07 Aug 2019
Creating an intelligent digital workforce through automation
Next in Data Privacy Compliance: The California Consumer Privacy Act
01 Aug 2019
Compliance with new U.S. data privacy laws requires the right information management strategy
BPM moves to the next level
09 Jul 2019
We are again at the crossroads as the industry doubles down on digitally transforming operations to deliver personalized, consistent customer experiences that are integrated across all points of interaction
How today’s businesses benefit from intelligent automation
25 Jun 2019
While at first they may be apprehensive thinking that new technology could "take my job," employees discover that automation is not meant to replace them but to serve them by performing tedious, time-consuming tasks
The battle for business productivity: Office 365 versus the G Suite
12 Jun 2019
It's up to leaders to make sure they choose the best suite of productivity tools for their enterprise—evaluating workflows and growth plans in order to choose tools that can evolve alongside the business