KMWorld Training and Webinars

FREE live Web Events produced by KMWorld magazine and You could win an Amazon gift card just by registering and attending a live KMWorld event.

Register now for KMWorld Connect and join us virtually November 16-19!


Don't Lose Customers to a Better Digital Strategy

Join this webinar to learn the methodology for a winning digital strategy and successful transformation.

Sponsored by: enChoice

Coming September 29, 2020

Top 3 Ways to Accelerate the Delivery of your Digital Experiences

Join this webinar to learn the top three tips to help your whole team - from marketers to IT - expedite the delivery of your digital experiences.

Sponsored by: Acquia

Coming October 13, 2020

The New World of Document Management

Don’t miss this special opportunity to learn about the technologies and best practices underpinning the new world of document management and how it’s delivering serious value to businesses today.

Sponsored by: iManage

Coming October 20, 2020

Game-Changing Breakthroughs in Knowledge Management

Attend this webinar to discover game-changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Sponsored by: SDL

Coming October 27, 2020

Streamlining Collaboration Tools for Organizational Success

Join us for a special webinar on November 10th to dive into best practices for streamlining collaboration tools for organizational success.

Sponsored by: iTalent

Coming November 10, 2020

The Future of Enterprise Content Management

We will find ways to help organizations reconstruct their ECM programs so that information does not go to waste.

Sponsored by: AODocs

Coming December 01, 2020

Optimizing Your Office365

Whether you are planning a migration or already have an existing environment, join us to learn about key considerations surrounding the analysis, preservation, and data discovery for Office 365 and other Microsoft platforms.

Sponsored by: KMWorld

Coming December 15, 2020


Knowledge Engagement in the Era of Flex Work

Join us for an immersive session on how knowledge engagement will play a vital role in the future of business and how businesses can start adapting today.

Sponsored by: Bloomfire

Original Broadcast Date: Aug. 18, 2020

Harnessing Cognitive Computing and AI

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants, to patient diagnosis at hospitals and the rise of sophisticated chatbots ready to assist us across the connected world.

Sponsored by: Verint, SDL and Northern Light

Original Broadcast Date: Aug. 11, 2020

Leveraging Knowledge Graphs for Better Knowledge Management

Knowledge graphs are on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries, from fraud detection and chatbots, to risk analysis and recommendation engines.

Sponsored by: Cambridge Semantics

Original Broadcast Date: Jul. 28, 2020

Digital Transformation in Uncertain Times: New Market Insights and Success Factors

Watch this special expert panel for some straight talk on our key research insights and deep learnings that can be applied to your strategies.

Sponsored by: Starmind

Original Broadcast Date: Jul. 21, 2020

How AI Behavioral Modeling Improves Customer and Employee Satisfaction

The move to work-from-home because of COVID-19 resulted in a rapid acceleration of the digital transformation needs of businesses around the world. The next step was figuring out how to manage employees from disparate locations to ensure continued customer satisfaction.

Sponsored by: NICE Nexidia

Original Broadcast Date: Jul. 14, 2020

Intelligent Search in Action

Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

Sponsored by: Sinequa, CogniVision and Northern Light

Original Broadcast Date: Jun. 23, 2020

Discover 4 Key Insights to Modernize your Organization

Moving applications and data from on-premises to the Cloud doesn’t always stay on track. Learn how to tackle these challenges and help put your organization’s most important information assets to work for you in the Cloud.

Sponsored by: asg

Original Broadcast Date: Jun. 18, 2020

Transforming Customer Experience with Knowledge Management and AI

During this webinar, we'll take a deeper dive into how organizations can leverage NLP and neural net technologies to create an improved Intelligent FAQ Management solution to power their site while handling volume spikes and coordination issues that traditional FAQ search alone cannot handle.

Sponsored by: Accenture

Original Broadcast Date: May. 12, 2020

Knowledge and Project Cortex - the Microsoft 365 Vision

Join us for an overview of Project Cortex and how it helps customers harness knowledge throughout Microsoft 365.

Sponsored by: Microsoft

Original Broadcast Date: May. 05, 2020

AI Knowledge: The Cure for CX and AX Woes Amid Covid-19

Covid-19 has unleashed a tsunami of calls and service requests coming into customer-facing organizations. How can you sustain and even improve customer and employee experience in this environment?

Sponsored by: eGain

Original Broadcast Date: Apr. 28, 2020

Revitalizing Your KM Strategy for Digital Transformation

New technologies are providing the opportunity for budding entrepreneurs and established enterprises alike to develop new business models and processes that change the old way of running operations and improve how customers are served.

Sponsored by: Verint, Capacity and Keeeb

Original Broadcast Date: Apr. 21, 2020

Websites at Scale: A New Model for Delivering Seamless Digital Experiences

Join our webinar presented by Acquia, the leader in open source technology, as they discuss best practices for managing sites at scale and highlight case studies from large enterprises that are doing this in action.

Sponsored by: Acquia

Original Broadcast Date: Mar. 31, 2020

The Rise of Intelligent Content Services

In this webinar, we will explore eight common ECM challenges and how modern Content Services Platforms leverage new capabilities (like AI and machine learning) to help organizations overcome content challenges.

Sponsored by: Nuxeo

Original Broadcast Date: Mar. 24, 2020

The Top Trends in KM for 2020

Join us for this look at how the top trends in KM and information discovery can impact your organization.

Sponsored by: Verint, MindTouch and Starmind

Original Broadcast Date: Feb. 25, 2020

Semantic Search in 2020: Why computers may finally understand what users ask for

Learn how semantic search bridges the gap between the user and the content.

Sponsored by: accenture

Original Broadcast Date: Feb. 19, 2020

Apply Knowledge Graphs and Search for Real-World Decision Intelligence

From automated fraud detection and intelligent chatbots, to dynamic risk analysis and content-based recommendation engines, knowledge graphs and machine learning are on the rise as enterprises hunt for more effective ways to connect the dots between the data world and the business world.

Sponsored by: Lucidworks

Original Broadcast Date: Jan. 21, 2020

Key Capabilities for Building Great Digital Experiences

Delivering outstanding experiences across channels has never been more important for business success. Secure your place to get fully up to speed.

Sponsored by: Acquia

Original Broadcast Date: Dec. 17, 2019

The Future of Enterprise Content Management

This webinar will give you ideas about maximizing the value of your content to move boldly into the future.

Sponsored by: Nuxeo, Generis and AODocs

Original Broadcast Date: Dec. 10, 2019

7 Reasons to Upgrade to SharePoint 2019 or SharePoint Online and Move to Modern UI

If you are asking yourself the question, what I could possibly gain by upgrading my SharePoint environment, or asking classic vs. modern, this is the webinar for you.

Sponsored by: Quest

Original Broadcast Date: Dec. 03, 2019

Smart Collaboration: Making Metadata Matter (Even to Business Users!)

Smart collaboration is not optional in today's organizations. Data is only valuable when it can easily be found, shared and communicated among others.

Sponsored by: Alation

Original Broadcast Date: Nov. 19, 2019

Fast Insights through Machine Learning & Analytics

Machine learning is still the new kid on the block. From identifying use cases to selecting data sets and tools, there are many success factors to keep in mind.

Sponsored by: Northern Light, Diligent Governance Intel and Alation

Original Broadcast Date: Nov. 12, 2019

Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered

Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Sponsored by: Parascript

Original Broadcast Date: Oct. 24, 2019

Game-Changing Breakthroughs in Knowledge Management

A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Sponsored by: Northern Light, Verint and Lucidworks

Original Broadcast Date: Oct. 01, 2019