Content governance is how organizations keep knowledge accurate, relevant, and consistent. It's the set of policies, standards, and workflows that define who creates, reviews, approves, and retires content to sustain quality and trust.
Here's what's changed: it's not just people relying on that content anymore. AI tools and agents are reading the same knowledge, making decisions from it, and surfacing it to customers. When the content is wrong, the blast radius is bigger than it's ever been.
The same AI that raises the stakes can also help meet them. Pairing AI-assisted maintenance with human oversight creates an AI source of truth – a verified knowledge layer that keeps pace with change and delivers answers both systems and people can trust.
Register now for Content Governance in KM: Creating Trusted Knowledge Ecosystems, live Tuesday, June 2, 11 am PT / 2 pm ET. |
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| SPEAKER |
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Matt Garren
Senior Customer Education & Content Manager
Guru |
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| MODERATOR |
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Marydee Ojala
Editor-in-Chief
KMWorld magazine |
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