Putting together the list of 100 companies that matter in KM causes us to look at organizations with pioneering solutions and notable modifications to existing products, and those that are just plain interesting. We applaud innovation, agility, and a focus on the customer.
Marydee Ojala //
08 Mar 2023
In the past, omnichannel capabilities were the means of engaging consumers with brands via the digital channel of theirchoice, while still maintaining a consistent experience across those mediums. They've become much more.
Jelani Harper //
08 Mar 2023
The greater utility of text analytics, whether or not that's preceded by speech-to-text conversions, is the capacity to analyze the reams of unstructured text in the form of documents, conversational transcriptions, social media streams, and more.
Jelani Harper //
09 Jan 2023
In this issue, KMWorld magazine announces the winners of the 2022 KMWorld Readers' Choice Awards. The categories for competition were wide-ranging. In all, there were 13 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics, and NLP.
Stephanie Simone //
03 Nov 2022
To help showcase advanced products and services, each year KMWorld magazine looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees, and communicate more seamlessly with customers.
Stephanie Simone //
07 Sep 2022
Regardless of the increase in scale, speed, and accuracy of digital transformation initiatives involving software agents, the cloud, search, and asset enrichment, the goal of these constructs is ultimately to improve the efficacy of human workers—and their business processes. This distinction may be a subtle one, but it's integral to the overall point of digital transformation, especially when it's applied to knowledge management.
Jelani Harper //
07 Sep 2022
With companies across industries today attempting to decrease risk, increase efficiency, make better decisions, and deliver better experiences, AI is on the rise. According to a 2021 McKinsey Global Survey on AI, 56% of all respondents' organizations had adopted AI in at least one function, up from 50% in 2020.
Joyce Wells //
07 Jul 2022
Enterprise knowledge continues to expand. Knowledge-sharing tools ensure this knowledge is preserved, curated, and easily disseminated throughout organizations. Their prioritization of collaboration, engagement, and interactions makes the growing decentralization and compartmentalization of the enterprise much more manageable.
Jelani Harper //
07 Jul 2022
New viewer reinvents enterprise content search by leveraging the power of the human brain, augmented by AI, for the last mile of search
Sydney Blanchard //
03 Nov 2022
The new viewer reinvents enterprise content search by leveraging the power of the human brain for the last mile of search
Stephanie Simone //
29 Jun 2022
The acquisition will allow the company to find insights earlier and faster
05 Apr 2022
Organizations can deliver exceptional natural language-enabled experiences and build innovative, natural language-powered applications with Kyndi's no-code environment
29 Mar 2022
Insurer powers knowledge-intensive processes with AI-driven approach
Joyce Wells //
12 Aug 2019
The George Washington University is delivering next-gen cognitive service management with BMC Helix
Joyce Wells //
19 Jul 2019
Leverages AI to enhance its property risk engineering capabilities
19 Feb 2019
Thales' teams collect and generate huge amounts of data. In the context of today's highly competitive digital transformation movement, Sinequa provides a foundation for optimizing team decision-making based on information rather than opinions, it reports.
05 Jun 2018
Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails
Basker Krishnan //
14 Oct 2022
AI is not magic—it runs on data and knowledge
Seth Earley //
23 Jun 2021
To achieve its potential, there is no escaping the fact that AI must have accurate, clean, and managed data
Gregor Joeris, Chief Technology Officer of SER Group //
02 Sep 2020
Organizations that want to maximize the benefits of financial process automation can follow this three-step framework to begin working like the digitally enabled company of tomorrow
Wendy St. Clair, senior product manager, Kofax //
21 May 2020
The combined human and computing clouds will drive our core KM processes of search, collaboration, and discovery to new heights.
Art Murray, D.Sc. //
09 Jan 2023
Communication is about revealing something about the world that the other person hasn't noticed—and often hasn't been able to notice because their ideas get in the way.
David Weinberger //
11 Jan 2021
In past epochs, usually when a civilization is at or near its peak, the architecture of prominent structures masterfully blends the physical and the cognitive.… we need to be thinking along the same lines as we build platforms for interacting in an increasingly virtual world, including virtual conferences.
Art Murray, D.Sc. //
05 Nov 2020
AI is beginning to develop some support for the thought process. As the technology improves, it's possible that AI will eventually be able to offer relationships and connections that still seem far-fetched.
Sue Feldman //
07 Jul 2020
How do we manage the hype and promise for new inventions while making sure that they represent a realistic opportunity? Can we invent self-driving cars or a Boeing 737 MAX without exposure to the risks these innovations can pose to our lives?
Sue Feldman //
10 Mar 2020
For the next generation of conversational computing, it is hard to avoid the conclusion that the only companies that have enough researchers, enough processing resources, enough motivation, and, above all, enough data to deliver the much- needed improvements are the consumer giants.
Hadley Reynolds //
03 Jan 2020
To break out of the structured process world, RPA will need to address the full range of cognitive computing capabilities.
Hadley Reynolds //
01 Nov 2019
Human and machine knowledge governance has many moving parts. No governance means leaving things to chance. Too much governance means clogging up the system and slowing things down to a crawl. The trick is achieving the right balance based on your organization's size, goals, strategy, and risk profile.
Art Murray, D.Sc. //
01 Nov 2019