Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.
Joyce Wells //
04 Mar 2022
Mike Safar, Product Marketing Director, Information Governance OpenText //
11 Nov 2019
How can current technology solutions be used to improve the speed and effectiveness of information flow? Do we need to bring structure to unstructured information?
08 Jul 2019
Content management systems must smartly co-exist with Microsoft productivity tools to thrive, and intelligent automation will be a major factor driving user acceptance while information governance technologies (e.g., archiving) are setting the stage for knowledge discovery.
Joyce Wells //
26 Jun 2019
In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers.
10 Sep 2018
The offerings on our list of 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution, gaining additional features over time. The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, our 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight.
Sandra Haimila //
14 Sep 2017
Records management has been compared to taking out the trash—no one likes to do it, but if you don't, the house will start to smell.
Judith Lamont, Ph.D. //
29 Apr 2017
Object storage solution is key part of Quantum's end-to-end data platform that enables flexible hybrid cloud workflows
Stephanie Simone //
25 Sep 2023
SaaS-based solution combines industry-leading Precisely EngageOne portfolio with capabilities from CEDAR CX acquisition to leverage trusted data for unbeatable customer experience
Stephanie Simone //
26 May 2023
Elizabeth Schaefermann, senior product manager at Publicis Sapient, joined KMWorld's webinar, "Shadow Intranets: Managing the "Whack-a-Mole" Problem for KM," to offer their insight into why "shadow intranets" are created, how they impact business operations, and strategies in remediating its challenges for the betterment of knowledge management in your organization.
Sydney Blanchard //
10 Feb 2023
As modernizing systems becomes the latest and greatest trend in every industry, the methods and modes to achieve that transformation are critical toward its success. In regard to ECM management and legacy records, these variables can be extreme roadblocks in the way of accomplishing digital transformation. To explore these varying ECM challenges, KMWorld hosted a webinar, "Conquering ECM Challenges in the Modern Enterprise," sponsored by Access and Hyland, diving into the multitude of ways digitization can be optimized to best support ECM and its modern needs.
Sydney Blanchard //
12 Dec 2022
USPS to strengthen regulatory and litigatory posture with Veritas Enterprise Vault, Merge1, and eDiscovery platform
Stephanie Simone //
10 Feb 2023
Maryland-based health organization taps healthcare information management solutions from GRM Information Management
Joyce Wells //
07 Jun 2022
Low-cost, long-term data retention solution
28 Jul 2014
E-mail, instant messages, mobile and Bloomberg communication
18 Dec 2013
In the wake of remote work, Microsoft Teams was ahead of the zeitgeist, enabling teams to continue collaborating outside of the traditional office
Ryan Splain, Director of Customer Success at ZL Technologies //
21 Oct 2021
Increasing customer retention rates by 5% can increase profits by 25%-95%. With that return, putting forth the effort to integrate ECM, CSP, and CCM platforms is well worth it
Erin McCart, Senior Product Manager, Crawford Technologies //
26 Aug 2021
Creating an intelligent digital workforce through automation
John Mancini //
07 Aug 2019
Organizations of all sizes and in all industries are looking for new and better strategies to archive their important documents. PDF software and the PDF/A sub-format are the perfect complement to any organization's data-retention policies....
Jeff Segarra //
11 Dec 2017
Hugh McKellar //
27 Oct 2006
Hugh McKellar //
01 Jan 2006
Hugh McKellar //
01 Jan 2005
Hugh McKellar //
01 Jun 2001
Not everything is a portal, says David Weinberger. Life just isn't that simple.
David Weinberger //
01 May 1999
Mass marketing is getting automated -- is that good or bad?
David Weinberger //
01 May 1999