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Insurance
Features

Information governance 101: The regulatory compliance survival kit

Mapping data's flow throughout the enterprise is pivotal for securing information assets since it allows organizations to consider what they're trying to protect and what that requires.

The centerpiece of data governance: Making information quality pay off

Poor information quality wastes monetary resources, squanders data's underlying value to the enterprise, and significantly increases risk in the form of regulatory compliance or litigation.

How to Brand and Market Your KM Products (Video)

TechnipFMC's Tamara Viles presents 6 best practices for branding and marketing your KM products in this clip from her presentation at KMWorld 2019.

Healthcare: Managing the information flow from wearables and remote monitoring devices

With broader use of wearables, routine monitoring of even asymptomatic high-risk groups such as the elderly may become the norm, allowing earlier intervention and improved outcomes.

ViewPoints

Fundamentals of modern knowledge management

The answer to the problem of digital fragility lies in knowledge centralization

Overcoming a key roadblock to digital transformation

To truly take advantage of digital transformation organizations must adopt new approaches to "records management" and a new notion of what information really means to the organization.

Visibility is key to securing an ethical future for AI and machine learning

Visibility for AI and machine learning is an essential feature for avoiding bias, and building and maintaining trust in the technology

Why the voice of the customer is more important than ever

While most voice of the customer metrics have traditionally been viewed in aggregate, the shift toward gathering individual voice of the customer data is underway

Columns

The convergence of convergence

The more systems and subsystems we attempt to stitch together, the greater the unpredictability.

Usability testing for effective interactivity

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.

Knowledge Management Whitepapers

DIGITAL TRANSFORMATION FOR A POST-2020 WORLD

COLLABORATION TOOLS & E-DISCOVERY

A Guide to Evaluating Document Automation & Document Generation Products

Business Continuity Amid COVID-19 Shutdown: Lessons from Past Disasters and Catastrophes

Insurance Companies and Suppliers