In this issue, KMWorld magazine announces the winners of the 2022 KMWorld Readers' Choice Awards. The categories for competition were wide-ranging. In all, there were 13 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics, and NLP.
Stephanie Simone //
03 Nov 2022
Beyond technology, eGain offers domain expertise, risk-free adoption options, a sustained client engagement model, implementation, support, education, and managed services, and ecosystem to succeed with modern KM.
Anand Subramaniam //
03 Nov 2022
Thanks to Northern Light's unique partnerships with research publishers, users of our SinglePointTM portals can easily access and analyze all their relevant licensed content, along with their organization's internally generated content, in a single search. The result: farewell, content silos!
C. David Seuss //
03 Nov 2022
To help showcase advanced products and services, each year KMWorld magazine looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees, and communicate more seamlessly with customers.
Stephanie Simone //
07 Sep 2022
Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails
Basker Krishnan //
14 Oct 2022
With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success
Uri Haramati, co-founder and CEO of Torii //
11 Jul 2022
Knowledge graphs continue to make a splash in the KM space
Stephanie Simone and Joyce Wells //
24 Nov 2021
Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect
Joyce Wells //
13 May 2020
Edge-of-chaos decisioning means being continually informed on the critical elements needed to make better, faster decisions.
Art Murray, D.Sc. //
07 Jul 2022
The more systems and subsystems we attempt to stitch together, the greater the unpredictability.
Art Murray and Francesco Calabrese //
08 Jul 2019
The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations.
Sue Feldman //
02 Jul 2018