To meet the increasing expectations posed by sophisticated, cross-departmental workflows and more complex buyer journeys, it is necessary to have shared, unified data.
The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.
Jane Dysart, KMWorld conference chair, and founding partner and curator of curiosity, Dysart & Jones Associates, provides a look at what's ahead for KMWorld 2021 attendees. The conference will be held November 15-18, 2021 at the JW Marriott Washington, DC
To help showcase advanced products and services, each year KMWorld magazine looks for offerings that are designed to help organizations derive greater benefit from their information, share knowledge efficiently, make better decisions, enable compliance, effectively support employees, and communicate seamlessly with customers.
Knowledge graphs continue to make a splash in the KM space
Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect
The CMS space has gotten very crowded and confusing for buyers. Each CMS architecture has pros and cons and some are more appropriate in specific environments than in others. If it's time to redesign your digital properties, it's important to keep in mind the differences between coupled, decoupled and headless CMS. Considering these points will help you determine which type is right for your business.
While the industry grapples with how to create a standard that provides more stable data exchange than the current ones, there are solutions out there today that software vendors can leverage to reduce the pain.
The more systems and subsystems we attempt to stitch together, the greater the unpredictability.
The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations.
Enterprise Application Integration Companies and Suppliers