KMWorld 2024 Is Nov. 18-21 in Washington, DC. Register now for Super Early Bird Savings!

eGain creates knowledge academy to support the knowledge management community

eGain Corporation, a leading AI Knowledge platform for customer engagement automation, is launching the eGain Knowledge Academy, fostering a community of knowledge management (KM) professionals—executives, practitioners, researchers, academics, and students—focused on the pragmatic application of AI-infused KM to create business value.

"We find the information on the eGain Knowledge Academy to be very valuable as we continue on our value creation journey with knowledge," said Natalie Davis, knowledge management administrator at A-dec, a leading manufacturer of reliable dental operatory equipment.

eGain Knowledge Academy is built to:

  • Create a community of KM experts, who can leverage the best of technology and best practices for quick value creation
  • Educate business and IT professionals on the what, why, and how of knowledge and AI modernization for business transformation
  • Provide one-of-a-kind, open online training on a value-focused approach to KM with optional certification, offered through eGain University
  • Educate members on storytelling to showcase results from KM

“Our customers and partners love eGain Knowledge Academy,” said Ashu Roy, eGain CEO. “It helps them develop and deliver knowledge modernization initiatives in the generative AI era, turbocharging their careers.”

For more information about this news, visit www.egain.com.

KMWorld Covers
for qualified subscribers
Subscribe Now Current Issue Past Issues