KMWorld Trend-Setting Products of 2022

The past two years have only hastened the need for digital transformation, and knowledge management is top of mind for many organizations today.

AI, natural language processing, machine learning, knowledge graphs, cloud computing, low- and no-code development platforms, solutions for remote and hybrid work, and more are shaping the capabilities of products and services for 2022.

Our new hybrid reality requires equipping teams with collaborative capabilities and integrated workflows, enterprise content management, cloud-powered applications, and advanced enterprise search capabilities that leverage AI and NLP technologies for real-time search across documents and the enterprise environment.

Companies are looking for solutions to overcoming knowledge and collaboration silos, balancing faster, more widespread access to information while making sure that information is up-to-date, accurate, and secure—and keeping employees motivated amid the Great Resignation.

There are both emerging and tried-and-true products available to help enterprises address the challenges of modern knowledge management, solutions that identify information from documents and data sources to help uncover new opportunities, customer service tools that speed up the delivery of customer insights to drive better experiences, powerful search engines that put information at users’ fingertips across the enterprise to increase productivity, and solutions that connect information trails from end-to-end for better management and governance—to name just a few.

To help showcase advanced products and services, each year KMWorld magazine looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees, and communicate more seamlessly with customers.

KMWorld’s Trend-Setting Products list of 2022 is composed of the offerings of forward-thinking vendors that are leading the way in innovation. We encourage you to continue your exploration by visiting the companies’ websites for more information. 

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ABBYY: Vantage—A comprehensive platform of cognitive services that applies AI to understanding documents, ABBYY Vantage makes today’s digital worker and processes smarter by delivering cognitive skills that read, understand, and extract insights from documents, helping enterprises accelerate digital transformation.

Accenture Digital: Applied Intelligence—Making it easier to transform the enterprise through AI, the Accenture Applied Intelligence Platform allows organizations to apply preconfigured self-learning industry solutions, as well as to develop new solutions, without the need for deep data science expertise.

Access: Access Unify—Supporting the management of hybrid paper and digital environments requires a responsive, integrated, and comprehensive approach that Access Unify combines with leading-edge technologies to deliver a solution that enables the organization to operate at peak efficiency and performance.
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Access Innovations: Data Harmony—The Data Harmony Suite builds explainable AI to improve search, analyzes text content and identifies concepts and terms for modeling, provides taxonomy/ thesaurus building and management, and offers automated indexing, classification, and semantic metadata enrichment.

Accusoft: Prizm-Doc Suite—Through a collection of UI components and content manipulation APIs, the PrizmDoc Suite helps web developers embed document viewing, editing, processing, and conversion into their applications, creating a seamless experience for organizations and their users.

Adobe: Adobe Experience Cloud—A collection of applications and services built on a plat- form designed for customer experiences, Adobe Experience Cloud provides tools for insights, content, and engagement, so organizations can anticipate and adapt to their customers’ changing expectations—all from a single platform.

airSlate: airSlate—airSlate allows anyone to build, integrate, automate, and deploy entire workflows in hours and has a recently added feature, Flow Creator, that enables users to automate and visualize task.

Armedia: Armedia Content Cloud—An operational and fully provisioned infrastructure that meets FedRAMP moderate requirements out-of-the-box—as a platform Armedia Content Cloud provides database management, document/information management, records management, auditing and reporting, and more.

ASG Technologies (A Rocket Software Company): Data Intelligence—A metadata-driven platform that makes technical data “smarter” through end-to-end views of the data and its movement combined with business meaning and usage guardrails, ASG Data Intelligence enhances data value by making it available to and trusted by users.

AvePoint: Zero Trust—The Zero Trust platform increases security posture with a focus on least privilege across users and admin permissions, automated policy monitoring and enforcement, and data exposure reduction for Microsoft 365.

Bloomfire: Bloomfire—Bloomfire’s knowledge management software gives users one central, searchable place for information and insights so teams can do their best work, no matter where, when, or how they’re working.

CharliAI: Charli AI Automation—Using intuitive and contextually aware AI, Charli enables organizations to automate content process in a whole new way to understand meaning, extract the right information, and predict what should follow.

Creatio: ONE platform—The ONE platform allows users to create and modify pages and views, data models, workflows, and integrations in a single no-code workplace.

CTERA: Enterprise File Services Platform—The CTERA Enterprise File Services Platform powers a next-generation global file system connecting remote sites and users to your cloud without compromising security or performance.

DryvIQ: DryvIQ platform—The DryvIQ platform delivers deep insights into a company’s entire unstructured data ecosystem, where all unstructured data, no matter where it’s produced or stored, is automatically classified and labeled using advanced artificial intelligence.

eGain: Knowledge Hub—The eGain Knowledge Hub guarantees quality customer service by infusing customer service agents with knowledge, making all agents as productive as the best ones by providing them with a range of ways to get to information from the common knowledgebase.
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Elsevier SciBite: CENtree—SciBite’s ontology management platform CENtree provides a centralized, enterprise-ready resource for ontology management and transforms the experience of maintaining and releasing ontologies for research-led businesses.

eXo: eXo Platform—Providing a user-centered digital workplace with features and tools smartly integrated for a compelling employee experience, the eXo Platform ensures security at all stages—application, infrastructure, software development, and systems.

expert.ai: expert.ai Platform—The expert.ai hybrid natural language platform provides a deep understanding of language, from complex documents (e.g., contracts, emails, reports, etc.) to social media messages, and turns it into knowledge and insights.

Franz: AllegroGraph—A horizontally distributed, multi-model (document and graph), entity-event knowledge graph technology, AllegroGraph enables businesses to extract sophisticated decision insights and predictive analytics from highly complex, distributed data that can’t be answered with conventional databases.
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Google: Workspace—Built on the industry’s leading cloud-native communication and collaboration platform, Google Workspace brings together the apps loved by billions of people—Gmail, Chat, Calendar, Drive, Docs, Sheets, Meet, and more— into a single integrated workspace.

Hyland Software: Alfresco Content Services—A modern, cloud-native content services platform, optimized for content model flexibility and performance at scale, Alfresco Content Services delivers advantages in scalability, compliance, search performance, and upgrade paths to help organizations transform business processes and support remote workforces.

IBM: Blockchain Platform—Interoperable and available anywhere for enterprises and entrepreneurs, the cloud-based IBM Blockchain Platform delivers the end-to-end capabilities that clients need to quickly activate and successfully develop, operate, govern, and secure their own business networks.