UJET introduces new Salesforce Sales Cloud integration
UJET has integrated its customer support communications and solutions into the Salesforce Sales Cloud.
Beyond UJET's deep Service Cloud integration, UJET says this new Salesforce connectivity provides a specialized integration and leverages UJET’s modern communications platform for the express purpose of supporting sales focused communication sessions.
According to UJET, its integration into both Sales Cloud and Service Cloud enable companies to support their entire customer journey on our modern contact center platform, providing them with dedicated tool sets to build longtime, loyal customers across all channels, endpoints, and interactions.
The Salesforce connectivity provides a specialized integration and leverages UJET’s communications platform in suport of sales-focused communication sessions. Sales Cloud integration is aimed at helpiing sales teams to automate processes, convert more leads, manage their existing customers and associated opportunities, and ultimately close more deals and opportunities through a more strategic and efficient sales flow.
“As the emphasis and value of creating a great customer experience continues to grow, so does the need for open, seamless communication and collaboration between sales and customer support,” said Joerg Habermeier, vice president of product, UJET. “By providing specialized integrations into both Sales and Service Clouds, UJET customers can now fully support their entire customer lifecycle through our comprehensive contact center platform. Leveraging UJET’s modern, omnichannel communications feature set, our customers are able to optimize their end-to-end customer communications with cohesive end user experiences and consistent, effective, and efficient operational configurations along with fully featured adapters for sales reps and support agents alike."
Along with its Sales Cloud integration, UJET recently launched on the Salesforce AppExchange, empowering customer support agents, administrators, supervisors, and business leaders to make customer service an integral part of their business and to create better experiences across all endpoints and channels.
Learn more about UJET on the Salesforce AppExchange by visiting: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000Ed0kkUAB
Free 90-day access is being offered at https://info.ujet.co/remote-work-solutions-contact-request-lp.html