Kaleo Achieves Validated Integration with Oracle JD Edwards EnterpriseOne
Kaleo Software, an enterprise cloud platform for capturing and sharing employee expertise and a Gold-level member of Oracle PartnerNetwork (OPN), has achieved Oracle Validated Integration of the Kaleo platform with Oracle's JD Edwards EnterpriseOne 9.1.
The integration enables users to access Kaleo's knowledge and expertise-sharing application directly from within the JD Edwards EnterpriseOne suite, providing instant and scalable expert application support. By uniting Kaleo with JD Edwards EnterpriseOne, customers can provide users with verified answers to their questions about the JD Edwards EnterpriseOne application as well as share details on new features and functionality from JD Edwards consultants and certified experts - accelerating product adoption and streamlining communication during upgrades and implementation.
"Using Kaleo within other technologies like JD Edwards EnterpriseOne streamlines the user's support experience along their learning curve and helps to create an information culture among employees that is both trustworthy and transparent,” said Phil Hui-Bon-Hoa, founder and CEO, Kaleo.
"Achieving Oracle Validated Integration gives our customers confidence that the integration between Kaleo and Oracle's JD Edwards EnterpriseOne 9.1 is functionally sound and performs as tested," added Kevin O'Brien, senior director, ISV and SaaS Strategy, Oracle.
Kaleo Software was founded in 2012 to activate knowledge and expertise-sharing in the workplace, as well as improve upon traditional knowledge management solutions which currently have low adoption and usage. Kaleo connects employees with bite-sized, contextual subject matter knowledge from their organization's internal experts within technology platforms anytime, anywhere. Organizations, including Dell, Randstad, Lennar and Viacom, use Kaleo to ensure consistent workforce knowledge and scale expertise across the enterprise so employees can contribute their best, most accurate work.
Kaleo's reporting functionality also helps customers identify larger training needs so they can fill knowledge gaps, minimizing the disruption to the business and helping to reduce load on a customer's technical support center.
More information about the Oracle PartnerNetwork is available here.