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Global law firm enhances knowledge management with iManage RAVN

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Womble Bond Dickinson, a global law firm with more than 1,000 lawyers based in 27 U.K. and U.S. locations, is using iManage RAVN to unlock greater insight into its people, financial centric data, and associated relationships to facilitate improved financial operations.

The firm is a long-standing user of iManage Work for secure document and email management, and has now implemented a new knowledge management application built upon iManage RAVN to provide universal search capabilities. RAVN utilizes machine learning to find, analyze, and identify organization information buried in disparate systems regardless of location, to better understand search queries and to provide relevant search results quickly.

“For the first time, we can effectively search on all our iManage transactional content within the knowledge management system,” said Tom Humberstone, IT Applications & Development Manager, Womble Bond Dickinson (UK). “Leveraging the knowledge graph functionality within RAVN we can take our searches further by better understanding the relationships among our people, content, financials, and bios so we can figure out how best to operate from a financial standpoint. This will unlock enormous amounts of knowledge because we have nearly 65 million documents in our active matters database.”

The firm has received positive user feedback about RAVN’s user interface and UX that delivers easier searching capabilities. Over the coming year, the firm expects to take advantage of more advanced aspects of RAVN, including automatic identification of how its U.S. and U.K. locations work together to further help it further simplify financial operations.

“We see immense potential in the way iManage RAVN can bring together data from time and billing systems, fee earner biographies, work product history, and other pieces of information to help surface experts and expertise across the organization,” added Paul Harvey, Head of Knowledge Management and Legal Training, Womble Bond Dickinson (U.K.). “Harnessing that hidden knowledge will enable us to work more efficiently and better serve our clients.”

For more information, go to www.womblebonddickinson.com and https://imanage.com

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