The flip side of generative AI: Extractive AI
13 Mar 2024
Extractive AI takes a more comprehensive and transparent approach to machine intelligence.
Should we go back to paper-based KM?
13 Mar 2024
The sheer volume of largely useless data we have accumulated across the years severely limits the ability of AI to work well, and it comes at a heavy environmental and financial cost.
The trust problem with GenAI
08 Jan 2024
2023 has been the year of ultra-hyping GenAI, and who is paying for this deluge of marketing? Technology vendors that want us to buy it. Again, it's impressive stuff, but when we shift from selling to buying and ultimately using it, many tough questions need to be asked.
When is good enough enough?
02 Nov 2023
Our goal should be to improve the quality of knowledge assets and their accuracy and relevance in use. Much of this will come from human expertise and effort, increasingly combined with the power of AI.
AI technologies upending traditional KM
08 May 2023
If we are not careful and proactive about it, the concept and importance of knowledge itself may soon become blurred or lost.
Return on … Infrastructure???
08 Mar 2023
As our physical and IT infrastructure continues to grow in size, complexity, and vulnerability, people and the knowledge they possess will play an ever-increasing role.
The undiscovered country
03 Nov 2022
Capturing and sharing what you already know is good; and with today's data and text analytics tools, it has become much easier than when we'd first begun this journey.
The critical part of critical infrastructure
08 Jul 2021
Whether we're talking about infrastructure to support the flow of goods or the flow of knowledge, all require energy, and lots of it.
What happens when AI meets a pandemic?
14 May 2020
This is what we can see clearly after some months of reading, watching, and listening to the pronouncements on the novel coronavirus crisis from around the globe: Content challenges continue to dog AI.
The convergence of convergence
08 Jul 2019
The more systems and subsystems we attempt to stitch together, the greater the unpredictability.
Usability testing for effective interactivity
08 May 2019
Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.