The flip side of generative AI: Extractive AI
13 Mar 2024
Extractive AI takes a more comprehensive and transparent approach to machine intelligence.
Should we go back to paper-based KM?
13 Mar 2024
The sheer volume of largely useless data we have accumulated across the years severely limits the ability of AI to work well, and it comes at a heavy environmental and financial cost.
The trust problem with GenAI
08 Jan 2024
2023 has been the year of ultra-hyping GenAI, and who is paying for this deluge of marketing? Technology vendors that want us to buy it. Again, it's impressive stuff, but when we shift from selling to buying and ultimately using it, many tough questions need to be asked.
When is good enough enough?
02 Nov 2023
Our goal should be to improve the quality of knowledge assets and their accuracy and relevance in use. Much of this will come from human expertise and effort, increasingly combined with the power of AI.
Get your game on: KM skills needed for reliable use of LLMs
07 Sep 2023
There is no questioning that generative AI is here to stay, but its use in mission-critical work has some way to go before it can be trusted and let loose.
AI technologies upending traditional KM
08 May 2023
If we are not careful and proactive about it, the concept and importance of knowledge itself may soon become blurred or lost.
Look to the skies for KM opportunities
08 May 2023
Then there's the inevitable demand for more automation, from the flight planning and clearance process to the operation of the air vehicles themselves. No human or group of humans could possibly keep track of so many constantly changing variables
The undiscovered country
03 Nov 2022
Capturing and sharing what you already know is good; and with today's data and text analytics tools, it has become much easier than when we'd first begun this journey.
The Law and AI
04 May 2022
AI is very good, and light years ahead of where it was just a decade ago, but it is far from "intelligent." Indeed, it is only as good as the data it is provided and needs close human supervision.
Getting to the future of KM
12 Jan 2022
AI can and does do a good job of assisting and even augmenting knowledge work, but our "to be" state should not take the human element—however flawed—from the work.
From robots to digital workers
05 Nov 2021
As more firms use the term "digital workers" in place of bots, a spotlight is being shone on the role, importance, and increasing controversy surrounding enterprise automation.
The way of the scenario
05 Nov 2021
The Delphi technique has become less effective in recent years, especially in crisis situations in which conditions, assumptions, and other variables are changing faster than the group is able to respond.
The twisted case of facial recognition
04 Sep 2020
Machine translation continues to make strides forward. Facial recognition, on the other hand, has entered the twilight zone.
Thinking about KM differently
15 Sep 2020
Moving to a push rather than a pull mentality simply means that we now have the technology to tag, manage, and interpret information automatically and near instantly—automatically pushing the right information to the right person (or application) at the right time.
Usability testing for effective interactivity
08 May 2019
Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.
The future of law enforcement
31 Mar 2017
We'll focus on the information processing and decision-making aspects of policing.