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Content Management > KM In Practice
Content management is the process of collecting, managing, and publishing information. Content management systems (CMS) are applications that allow users to create and publish digital content. Today's content management and content services environments are an increasingly important part of an organization's information management and business strategy. See below for the latest content management news, trends, and solutions.

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Quickbase picks BillingPlatform to automate its revenue management

Low code/no code platform provider simplifies revenue recognition, integrating financial systems and offering greater pricing and packaging flexibility to customers

Fire Department of New York selects NICE to digitally transform its evidence management

Bureau of Fire Investigation for largest fire department in the U.S. will leverage NICE technology to investigate and bring cases involving suspicious fires to resolution faster

PEAK:AIO works to break barriers in sustainable medicine by powering Strathclyde’s MediForge Hub

Transforming the global pharmaceutical landscape with AI-driven innovation and sustainability

Stravito helps Delta democratize insights and supercharge its research potential

The Stravito enterprise insights platform has enabled Delta to democratize its insights and maximize its research potential, improving the flying experience for customers and employees alike

Verint announces top telecommunications company realized $10.5M annual savings from Verint’s AI-Powered Voice Self-Service

The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA to deliver tangible business outcomes

eGain Customers Share Their Experiences at the KMWorld Conference

eGain was an enormous help in the digital transformation efforts and the challenges their clients faced when dealing with legacy systems.

Precisely beefs up its Wildfire Risk platform to help communities manage the threat of wildfires

As the risk of wildfires in developed areas continues to increase, customers can now access highly accurate data for the protection of people, properties, and land

CCC to partner with Morressier to address and validate research integrity

CCC is developing a beta version of a new Ringgold Service to help disambiguate and validate the identity of researchers

MongoDB Atlas transforms Toyota Safety Connect

Since migrating to MongoDB Atlas, Toyota Connected has increased efficiencies in everything from its infrastructure to its call center

Quadient secures contract in North America to integrate digital communications and mail automation solutions

Quadient's digital automation platform will help design, create, and seamlessly manage thousands of daily customer communications

ResMed uses BillingPlatform to automate subscription billing

A global leader in respiratory medical solutions looks to eliminate manual processes and consolidate on a modern revenue lifecycle management platform for future growth

Checkin.com welcomes Creatio into its Technical Partnerships fold, boosting workflow automation and CRM software

Creatio works to transform legacy processes that impact enterprise productivity

TomTom utilizes Storyblok’s CMS to streamline content operations

TomTom migrated to Storyblok within 3 months and decreased content development costs by 30%, according to the company

Healthcare giants partner with Quadient to utilize its Intelligent Communication Automation platform

Quadient delivers powerful, reliable, and transformative solutions to drive substantial business value for highly regulated industries

Powerhouse utilizes Arcitecta’s Advanced Data Management Platform as its new digital asset management solution 

Arcitecta extends its reach to the museum and cultural asset market

Mastek bolsters AI platform with NVIDIA accelerated computing

Mastek's next-gen solution dramatically reduced customer response time

Caldic selects Syniti to adopt a ‘Data First’ approach for master data management

Caldic will work with Syniti to help future-proof its data landscape and optimize data quality

Epicor picks Agiloft to transform its contract lifecycle management

Leader in industry-specific enterprise software Epicor chooses Agiloft to digitally transform its contract-driven processes

MEGA selects SugarCRM for advanced sales automation

Sugar Enterprise will help the company improve free-to-paid user conversions and build customers for life

Dolfi1920 Chooses Rootstock Software to boost its CRM and ERP

Luggage repair and claims specialist selects Rootstock Manufacturing Cloud ERP to transform global operations and support future growth