Six ways KM supports organizations in the COVID-19 era

At some organizations, COVID-19 has driven a push to leverage certain knowledge-sharing tools more broadly than before.

How to search Twitter

The search features available in the Twitter search box are quite extensive and include Boolean, special terms or "field" qualifiers such as hashtags, and even qualifiers reflecting the nature of the content or "sentiment"

KMWorld Trend-Setting Products of 2019

The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements.

How to search Facebook

In-depth searching of Facebook isn't necessarily easy, but it can be well worth the effort.

How to search LinkedIn

In searching for whatever type of information you need, there are three reasons why LinkedIn searching is easier and, in some ways, more effective than on other social networking sites

Three trends shaping the direction of KM in 2019

Agile—a project management approach that stresses iteration, collaboration, and customer centricity—tops the list of innovations shaping KM programs.

KMWorld 100 Companies That Matter in Knowledge Management 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both.

KMWorld Trend-Setting Products of 2018

In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers.

Next-generation communities—Part 3 Eight ways to engage employees in communities at work

In its "Next-Generation Communities of Practice" research, member-based nonprofit APQC identified eight strategies that top organizations use to make employees aware of communities and get them excited about participating. Those strategies range from change management fundamentals that work for almost any knowledge management initiative to innovative tactics based on social media marketing and advanced analytics.

Next-generation communities—Part 2 Getting value from the latest community tools and features

Many organizations have embraced enterprise social networking as the foundation for their virtual communities. Social networking is especially well-suited to communities whose discussions tend toward quick tips and informal exchanges among peers. Firms often combine social networking with other complementary collaboration capabilities to facilitate different types and degrees of interaction.

Next-generation communities—Part 1 Designing flexible communities that fulfill business needs

More elastic community structures allow organizations to meet short-term needs and facilitate a broader spectrum of collaboration.

KMWorld Trend-Setting Products of 2017

The offerings on our list of 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution, gaining additional features over time. The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, our 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight.

2013 KMWorld Promise and Reality award finalists

The winners of the KM Promise and the KM Reality awards will be formally announced on Thursday, Nov. 7, at the 2013 KMWorld Conference at the Renaissance Downtown Hotel in Washington, D.C.

KMWorld 100 Companies That Matter in Knowledge Management

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy...

KMWorld Trend-Setting Products of 2007

Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult.

Trend-setting Products of 2005

Records & Document Management Sourcebook: Ektron, Inc.

KMWorld's 100 Companies That Matter in Knowledge Management