2025 KMWorld Readers’ Choice Awards: Submit your nominations now!
28 May 2025
It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—the 2025 KMWorld Readers' Choice Awards nominations process is now open through July 2
Putting the ‘human’ in ‘human-in-the-loop’ at KM & AI Summit 2025
17 Mar 2025
Kim Glover, Director, Communications Change Management, TechnipFMC, will lead two sessions at this year's KM & AI Summit—'Cooking With KM: Knowledge Sharing & Building Skills,'"and "Storytelling for Collaboration & Change"—exploring how "human-in-the-loop" concepts reflect and affirm the broader purpose of AI, technology, and KM itself.
Examining the ‘nature’ of KM: Learning from the environment and humanity at KM & AI Summit 2025
07 Mar 2025
You may not realize it, but there's much to learn about KM from the world around us—both in the natural and interpersonal sense. Examining these systems, from the buzzing of bee hives to the way our personhood has always shaped knowledge sharing, bears compelling insights for KM.
Beth Rudden will explore the human element of AI at KM & AI Summit 2025
27 Feb 2025
There's a lot of trepidation when dealing with AI, and for good reasons. However, the key to utilizing the tech is to work with it, not against it.
Moving beyond the illusion of ‘AI is magic’ at KM & AI Summit 2025
18 Feb 2025
At this year's KM & AI Summit, Seth Earley, CEO of Earley Information Science and author of The AI Powered Enterprise, will break down what makes AI work—and work successfully—in his session, "Building a Knowledge Architecture for Retrieval-Augmented Generation (RAG)."
KM & AI Summit 2025 keynote to showcase knowledge management and AI as the backbone for customer service success
10 Feb 2025
Ashu Roy, chairman and CEO of eGain, will share how leading clients are accelerating knowledge creation and curation, along with improving search success rates while driving down costs, during his KM & AI Summit keynote, "AI Knowledge for Customer Service Success"
Breaking down the realities of GenAI implementation at KM & AI Summit 2025
03 Feb 2025
During his KM & AI Summit session, "Enterprises With AI Action: Industry Insights," John Chmaj, senior director, KM strategy, Verint, will explore how the new knowledgebase requires us to rethink how we add, access, and present content in the age of GenAI.
Unearth the importance of creativity in knowledge management at KM & AI Summit 2025
27 Jan 2025
Unlock the future of innovation and knowledge management at the KM & AI Summit in Scottsdale, Arizona, March 17-19, 2025.
KMWorld 2024: Unlocking Powerful Knowledge-Sharing Solutions
09 Sep 2024
This year's KMWorld 4-day event is filled with amazing practitioners, who share their enterprise knowledge and experiences, as well as experts in a number of fields, who relate their engaging stories of success with taxonomies, text analytics, search, and discovery to those in the KM community who want to learn from and network with these stellar performers.
Cloud technology: A synergistic environment for KM and generative AI
02 May 2024
Cloud technology may have become a commodity to some extent, but it is not a simple commodity. The technology that allows cloud computing to be dynamic and agile is composed of many interrelated components, which means that when one thing goes wrong, the problem can cascade.
JOIN US AT KMWORLD NOVEMBER 6–9, 2023 JW MARRIOTT WASHINGTON, D.C.
07 Sep 2023
It's an exciting time for KM, with new technologies and new approaches sparking new opportunities. The KMWorld conference, the largest global gathering of KM thought leaders, practitioners, and authors, returns to Washington, D.C., this November.
KMWorld 100 Companies That Matter in Knowledge Management 2023
08 Mar 2023
Putting together the list of 100 companies that matter in KM causes us to look at organizations with pioneering solutions and notable modifications to existing products, and those that are just plain interesting. We applaud innovation, agility, and a focus on the customer.
KMWorld Readers' Choice Award 2022 Winners
03 Nov 2022
In this issue, KMWorld magazine announces the winners of the 2022 KMWorld Readers' Choice Awards. The categories for competition were wide-ranging. In all, there were 13 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics, and NLP.
Join us at KMWorld 2022 November 7–10, 2022 JW Marriott Washington, DC
06 Sep 2022
It's time to close that Zoom tab and brush up on those in-person-to-person skills as KMWorld, the largest gathering of knowledge management thought leaders, practitioners, authors, and storytellers, returns to Washington, D.C., for the first time since 2019.
KMWorld 100 Companies That Matter in Knowledge Management 2022
04 Mar 2022
Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.
KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021
08 Jul 2021
The importance of AI is underscored by forecasts for revenue growth. Worldwide revenues for the AI market, including software, hardware, and services, are forecast to grow 16.4% year over year in 2021 to $327.5 billion, according to the latest release of the IDC Worldwide Semiannual Artificial Intelligence Tracker. To help spotlight innovation in knowledge management, KMWorld presents the annual KMWorld AI 50, a list of vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.
Six ways KM supports organizations in the COVID-19 era
05 Nov 2020
At some organizations, COVID-19 has driven a push to leverage certain knowledge-sharing tools more broadly than before.
How to search Twitter
17 Jul 2019
The search features available in the Twitter search box are quite extensive and include Boolean, special terms or "field" qualifiers such as hashtags, and even qualifiers reflecting the nature of the content or "sentiment"
KMWorld Trend-Setting Products of 2019
08 Jul 2019
The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements.
How to search Facebook
19 Jun 2019
In-depth searching of Facebook isn't necessarily easy, but it can be well worth the effort.