KMWorld 2023 sees a sea change
08 Jan 2024
Most of the papers presented at the 2023 conference did not report on what had changed. Instead, they assumed and predicted that there would be substantial change.
How to take advantage of supplier information and mitigate risk
07 Jun 2022
The regulatory environment requires that organizations should not only provide supplier information, but also fully understand it
Top considerations for ECM and content services in a customer-first digital world
26 Aug 2021
Increasing customer retention rates by 5% can increase profits by 25%-95%. With that return, putting forth the effort to integrate ECM, CSP, and CCM platforms is well worth it
With an overnight WFH revolution, a chance for companies to reassess their IP security
29 Oct 2020
As your company rises to the challenge of the post-COVID tech landscape, take the time to ensure your most valuable assets
Creating an intelligent automation toolkit
22 Apr 2020
When deployed separately, robotic process automation and digital process automation technologies add immense business value, but when they are strategically combined, an entirely new level of business optimization is possible
Knowledge management predictions for 2020
09 Dec 2019
As we approach a new year—and a new decade—executives from multiple industry sectors offer predictions on the intertwined areas of CX, information governance and compliance, and automation and AI
How e-discovery requirements are changing: 5 questions with Relativity CTO Keith Carlson
29 Apr 2019
Keith Carlson, Relativity's new CTO, recently reflected on the role of unstructured data, changing views about data privacy, and how the e-discovery space is evolving
Is KM dead?
22 Dec 2015
Video interview with Stan Garfield, Community Evangelist, Global Knowledge Services, Deloitte, at the KMWorld 2015 Conference.
16 Knowledge Management Myths Debunked: Misconceptions of KM
01 Dec 2015
Session video and transcript from KMWorld 2015. Stan Garfield, Community Evangelist, Global Knowledge Services, at Deloitte, discusses 16 views of KM that are widely held but not necessarily supported by practice. He debunks these myths and shares research to support the misconceptions.