Content intelligence 101
As digital initiatives focus more on experience, personalization, and conversant interactions, a new dimension of automation is emerging that goes beyond just data
MDM and data governance: What comes first, the chicken or the egg?
In a very real sense, data governance is the "business function" of MDM, controlling how data is created, collected, and used
Knowledge management in 2021: KM enters a new stage
The knowledge graph stage emerged in full at KMWorld Connect 2020
Knowledge management leaders offer their predictions for 2021
If 2020 has taught us anything, it's just how imperative agility is to the success of companies trying to maintain momentum during uncertain times
How to hire your organization’s first knowledge manager
Common pitfalls to avoid and skills to look for when hiring your first KM manager
Fundamentals of modern knowledge management
The answer to the problem of digital fragility lies in knowledge centralization
Leveraging technology to supercharge customer content
Four strategies to consider for keeping a steady flow of content that consistently meets each customer's unique interests
Knowledge management and the impact of COVID-19
Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect
Harnessing the power of text analysis
Understanding natural language processing, common obstacles faced, and methodologies to overcome them
Choosing the right CMS
The easiest way for marketers to create a unified communications strategy is by using a content management system
Next in Data Privacy Compliance: The California Consumer Privacy Act
Compliance with new U.S. data privacy laws requires the right information management strategy
Building smarter robots: A new era combines content intelligence and RPA
For RPA to progress beyond automating simple repetitive tasks with fixed rules, enterprises will need to turn their RPA robots into "smarter" robots that can process a wide variety of unstructured content
Building Smarter Robots: New Era Combines Content Intelligence and RPA
Robotic process automation (RPA) has gained significant momentum this year. But for RPA to progress beyond automating simple repetitive tasks with fixed rules, enterprises will need to turn their RPA robots into "smarter" robots that can process a wide variety of unstructured content, effectively replacing employees from the manual work of processing information trapped within documents.
Selecting the Right CMS Platform for Your Business: Understanding the Benefits of Coupled, Decoupled and Headless CMS Solutions
The CMS space has gotten very crowded and confusing for buyers. Each CMS architecture has pros and cons and some are more appropriate in specific environments than in others. If it's time to redesign your digital properties, it's important to keep in mind the differences between coupled, decoupled and headless CMS. Considering these points will help you determine which type is right for your business.
Why your DAM Needs an Asset Librarian
Across industries, from media and manufacturing to oil exploration and law, businesses have requirements that librarians are best suited to meet. Organizations want employees, authorized third parties and clients to easily access corporate assets (e.g., media, documents, designs, graphics, etc.) through a DAM system. Making that happen requires knowing how to sort and classify content, create, manage and govern metadata and construct workflows.
When Data Standards Fail to Standardize Exchange: A Close Look at the Unique Challenges in Today’s Healthcare Data Standards
While the industry grapples with how to create a standard that provides more stable data exchange than the current ones, there are solutions out there today that software vendors can leverage to reduce the pain.
Digitally Transforming in a Regulated Industry: How You Can and Why You Should
No organization is exempt from the increasing pressure to innovate and digitally transform its processes. The taxi industry, for example, learned this the hard way.Ridesharing startup apps like Uber and Lyft rose up seemingly overnight, flouting any regulations while state and local governments rushed to create them. The regulations did eventually come for the apps, but it was too late for taxis - consumer behavior was the changed for good. Now, urban-dwellers want to order rides from their phones and skip the manual payment process altogether, something taxis never were and still aren't equipped to offer.
Intelligent Capture Drives AI ROI
By leveraging data more effectively, organizations can better deploy AI applications to compete in future markets.
Does Block Chain Fit into ECM?
One thing block chain is doing is inspiring innovation. The technology, along with new capabilities coming down the pipe, will do much to strengthen the ECM platform, ensuring its place in the enterprise armory for years to come.
Five Market Forces that are Driving Manufacturing’s Future:
Content Management Will Play a Key Role
Despite global businesses' rapidly increasing ability to unlock value from information, most companies are still nowhere near capable of dealing with the flow of information across the extended enterprise.