Navigating the IT Landscape: Balancing Hybrid Cloud and Cloud Repatriation to Stay in Control of Your Infrastructure
06 Jan 2025
To secure their data, certain industries have strict regulations regarding data storage, requiring data to be kept in specific geographic locations or under stringent security measures. This is yet another reason for organizations nowadays to switch back to on-prem resources.
Experts predict AI will continue impacting KM in 2025
06 Dec 2024
AI continues to disrupt the knowledge management space and experts in the field predict that it's a trend that still hasn't reached its full potential, yet. In 2025 there's more room for improvement.
Navigating the risks and challenges of AI (quickly): Create an AI governance program
02 May 2024
A strong AI governance program is essential to ensuring compliance and reducing risk. An equally important benefit is that by developing the governance program at the same time the AI application is being developed, issues can be identified early, thus avoiding system redesign or rework on the tail end.
Democratizing software development with no code/low code
13 Mar 2024
By enabling greater productivity and accelerated software development timelines, no code/low code is on the rise.
What you should know about cross-border data transfer laws
08 Jan 2024
Multinational companies are generally aware of data transfer laws, but smaller ones just embarking on looking beyond country borders may not be.
Microsoft’s Copilot: A force multiplier for KM
08 Jan 2024
Generative AI (GenAI) applications will increasingly transform organizations' IT platforms. Companies of any size that opt to create robust apps on their own, however, are in for a protracted, complex, and expensive experience.There's a better way: Buy into what I call a GenAI ecosystem from a vendor in whose tech you are already invested. These ecosystems are comprised of the sum of services customers mostly need to build and launch robust apps.
KM and AI: Experts look at what lies ahead for 2024
07 Dec 2023
AI and dreams of its potential rocked this past year as companies moved quickly to embed and offer their own version of chat assistants, predictive and generative AI, and more
Accounts payable is at the heart of company success— but is yours skipping a beat?
08 May 2023
With a solid strategy for AP automation, businesses can expedite invoice processing rates by as much as 90%, which equates to a 400% increase in employee productivity. But how do you get there?
It’s not about knowledge, it’s about action
08 Mar 2023
Organizations cannot continue to digitally hoard knowledge. Investments in knowledge technology have to pay and provide an ROI. It all starts by making different decisions.
Knowledge management experts provide KM predictions for 2023
15 Dec 2022
Several KM leaders offer predictions for the space in 2023
Why reducing review time can revolutionize enterprise content search
14 Oct 2022
Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails
Why SaaS visibility matters
11 Jul 2022
With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success
The future of work is here
08 Jun 2022
Three ways the transition to hybrid and remote work has changed business for good
It’s all HX: How CX and EX can work together for business growth
20 Jan 2022
Instead of treating customer experience (CX) and employee experience (EX) as silos, think about them as one holistic experience—human experience (HX)—and address them together
5 Knowledge graph insights from KMWorld Connect 2021
24 Nov 2021
Knowledge graphs continue to make a splash in the KM space
Managing your most human data source: Microsoft Teams
21 Oct 2021
In the wake of remote work, Microsoft Teams was ahead of the zeitgeist, enabling teams to continue collaborating outside of the traditional office
5 core principles for successful AI/human partnerships
23 Jun 2021
AI is not magic—it runs on data and knowledge
5 best practices for securing a remote workforce
27 May 2021
Given that remote work is likely here to stay, it's worth asking: How does remote work create risks around sensitive and confidential knowledge?
Four best practices for eliminating data chaos and information silos in 2021
22 Mar 2021
It's imperative that organizations establish rules of engagement and best practices for the use of content and collaboration platforms in 2021
Knowledge management culture and the government workforce
15 Apr 2021
The biggest change for many organizations since the onset of the global COVID-19 pandemic has been determining the policies and tech that make a digital workplace work, as well as strengthening department, team, and personal connections