2023 KMWorld Media Kit Available Here 

KMWorld NewsLinks - November 08, 2022

Features

KMWorld Readers' Choice Award 2022 Winners

In this issue, KMWorld magazine announces the winners of the 2022 KMWorld Readers' Choice Awards. The categories for competition were wide-ranging. In all, there were 13 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics, and NLP.

News

Novity, an IIOT company, becomes an independent entity thanks to Xerox

The Novity solution was launched by PARC earlier this year and is an Industrial Internet of Things (IIoT) technology that uses equipment sensors and proprietary algorithms

Freshworks embeds conversational AI into its CX and CRM products

Upcoming Fall ‘22 Launch includes updates to Freshchat, Freshdesk, Freshmarketer, and Freshsales to help companies automate the entire customer lifecycle

CogniVision OneView innovates decades-old document viewing technology

New viewer reinvents enterprise content search by leveraging the power of the human brain, augmented by AI, for the last mile of search

Quark’s update to QPP introduces closed-loop content lifecycle management

Built-in structured authoring and omnichannel publishing SaaS features accelerate customized, compliant self-service content creation