Clari + Salesloft turns buyer signals into revenue actions with new layer of conversation intelligence

Clari + Salesloft, a leader in revenue orchestration, is introducing Salesloft Conversation Intelligence, marking a new era for how revenue teams capture, act on, and learn from buyer signals.

According to the company, these advancements shift conversation intelligence from a coaching destination to a live signal layer that triggers next best action, feeds agents, and sharpens the forecast in real time. This furthers Clari + Salesloft's vision for the Predictive Revenue System, a platform that doesn't just capture what's happening in a deal but continuously drives the actions that change its outcome.

Conversation intelligence has long helped revenue teams understand what happened on a call. But that conversation data is generated in one system and must travel to another before it becomes a next step, adjusts the forecast or informs an agent. That lag limits the value of even the strongest conversation insights, the company said.

Salesloft Conversation Intelligence eliminates the lag by embedding conversation intelligence into the systems where teams create, close, and grow revenue. A competitive mention, sentiment shift or follow-up step does not sit in a dashboard waiting to be reviewed. It's part of a live signal layer within the revenue system that’s dynamic, adaptive, and moves deals forward.

"Most companies talk about closing the gap between insight and action, and this is us actually doing it,” said Clari + Salesloft CEO, Steve Cox. “Salesloft Conversation Intelligence brings market-leading conversation intelligence directly into the execution surface where revenue teams live, and delivers something neither product could do alone. We made a bet that the future of revenue belongs to teams who can turn intelligence into execution in real time. This is that bet paying off."

Salesloft Conversation Intelligence includes the enterprise CI capabilities revenue teams expect—live coaching, call summaries, action items, follow-up emails, AI-powered insights, CRM updates, and leading consent and compliance controls—plus new AI enhancements designed to connect conversation signals to deal execution, forecast inspection, and agents.

For teams already on Salesloft, conversation intelligence is now built into the workflows where they already operate. For teams already on Clari, those signals now feed directly into the forecasting and inspection tools they rely on. For both, the result is the same: CI that does not require a context switch to be useful, the company said.

The latest enhancements include:

• AI Trends and Insights: Automatically identifies trending topics and deal signals across the team's full call library, giving managers pattern-level insight across hundreds of calls at once.
• Mobile In-Person Recording: Extends conversation intelligence beyond the video call. Field reps can record in-person meetings on their mobile devices and automatically convert conversations into tasks within the platform.
• AI-Powered Auto Call Scoring: Automatically scores every call and groups results by performance tier, so managers know exactly which calls to review.
• Ask Across Multiple Calls: Lets teams ask questions across their call history, identify patterns such as recurring objections or competitive mentions, and receive synthesized answers in seconds.

“The advantage is not simply that we are applying AI to call data,” said Kylie Fuentes, chief product officer, Clari + Salesloft. “It is that conversation intelligence is now embedded in the engagement activity, forecast inspection and real deal outcomes that shape how revenue teams execute. That context makes AI recommendations more useful because they are grounded in how teams work and what actually moves deals forward, not what sits in a separate tool waiting to be reviewed.”

Salesloft Conversation Intelligence is now generally available.

For more information about this news, visit www.salesloft.com.