Casepoint improves FOIA with next-generation AI-powered solution

Casepoint, a leading provider of FOIA solutions, is introducing the latest evolution of Casepoint FOIA, adding new AI assistants combined with enhanced FOIA lifecycle capabilities inside Casepoint’s unified platform.

Casepoint FOIA brings together four core capabilities that help customers modernize and scale their FOIA programs, including:

• AI-Powered Automation: Casepoint FOIA includes purpose-built AI assistants that reduce friction and aim to reduce or ease FOIA workloads at the front end of the FOIA process.
• Full-Lifecycle FOIA Functionality: Casepoint FOIA streamlines the FOIA process for processors and requesters by supporting the key components agencies need to manage complex FOIA work.
• Unified Platform Support: Casepoint FOIA includes built-in eDiscovery capabilities for FOIA review, unlike standalone FOIA intake systems or fragmented review tools. Because Casepoint FOIA sits within Casepoint’s unified platform, agencies can consolidate FOIA and eDiscovery workflows in one environment, reducing handoffs while maintaining consistent workflows, audit trails, administrative records, and security controls.

According to the company, Casepoint FOIA is the most secure end-to-end FOIA management solution in the market today. Casepoint is the first and only FOIA and eDiscovery cloud service provider to have achieved the industry’s highest security credentials, including FedRAMP High, DOD Impact Level 5 (IL5), and DOD Impact Level 6 (IL6) authorizations. For IL6, Casepoint is one of six providers in the world with this distinction, alongside Amazon, Google, Microsoft, Oracle, and Palantir.

“FOIA teams need technology that helps them keep pace with rising volumes of FOIA and Privacy Act requests, while maintaining the administrative control, consistency, and security their work demands,” said Pete Feinberg, chief product officer at Casepoint. “Casepoint FOIA brings those priorities together in a next-generation solution built with FOIA professionals in mind, further solidifying its position as the gold standard for modern government transparency.”

Agencies face growing pressure to do more with limited FOIA resources while managing workflows that span intake, triage, collaboration, review, and response. Casepoint FOIA is purpose-built for that operational reality, helping agencies streamline coordination, support inter- and intra-agency collaboration, and manage sophisticated FOIA processes across the full lifecycle request, the company said.

“Our unmatched experience with FOIA offices gives us a clear view of the challenges agencies face and the practical support they need to meet them,” concluded Feinberg. “Casepoint has spent decades working alongside government teams, and that partnership continues to shape how we help agencies meet what’s next.”

Casepoint FOIA is available now.

For more information about this news, visit www.casepoint.com.