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Synoptek acquires Juxto to supercharge RTC offerings

Synoptek, a leader in the global IT consulting field, is acquiring Juxto’s direct real-time-communications (RTC) business, boosting the company’s workforce productivity offering.

The combination of Synoptek’s global presence as an IT integrator and Juxto’s North American Carrier-Grade network purpose built for the delivery of Teams Voice offers a voice communication solution that meets and exceeds the needs of the most demanding customers.

Juxto’s scalable, flexible, and reliable cloud-engineered communication systems provide the service levels demanded by complex enterprise environments, ultimately enabling Synoptek to expand the scope of its RTC offering. Through its acquisition, Synoptek strengthens its position in real-time communication.

“RTC services have been expanding at a rapid pace and we expect the acquisition of Juxto to deliver tremendous value for Synoptek and its customers,” said John Frazier, COO of Synoptek. “Upon the formal launch of Synoptek’s RTC practice, we will assume responsibility for all existing Juxto direct customer agreements. Branding, services and support for these customers will be provided by the newly formed Synoptek RTC team which will be comprised of a blend of resources from Synoptek and Juxto.”

Juxto’s years of experience in the RTC field made them an attractive partner for Synoptek’s expansion in real-time communication services, according to the vendor.

The acquisition of Juxto is the culmination of a lengthy process of evaluating the benefits provided by the company after an initial, limited partnership.

Synoptek’s acquisition removes any remaining barriers that stood in the way of fully taking advantage of Juxto’s technical expertise. It enables Synoptek to offer its clients advanced and versatile communication solutions that allow them to thrive in today’s ultra-competitive business environment.

Customer benefits include efficiently enabling a remote workforce, faster incident response time, continual service improvements, and world-class security.

For more information about this news, visit https://synoptek.com.  

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