Medallia launches program to help organizations to deliver exceptional experiences

Medallia, a provider of experience management solutions, is releasing Medallia Experts On Demand, providing on-demand access to Medallia’s experts who are helping organizations deliver customer and employee experiences in a rapidly changing environment.

“Companies are adapting to changing business conditions at unprecedented speed and need to understand how those changes will impact employees, customers, and revenue. Medallia experts are helping businesses rapidly adapt their customer experience programs to understand what customers and employees need and what actions they can take to deliver exceptional experiences, now, when it matters most,” said Russ Haswell, vice president of vertical markets for Medallia.

The new program, designed to help organizations tap into Medallia experts with speed, delivers expertise on how to get the rich, in the moment insights that are needed to power rapid adjustments this environment calls for.

Staying connected to customers, employees and citizens, utilizing leading experience management technology, best practices and innovative techniques for gathering, analyzing and acting on experience insights is no longer optional.

With more than 100 experts who have garnered unmatched expertise from partnering with the world’s most iconic brands, market research firms and government agencies, Medallia Experts on Demand gives business leaders fast answers to their most pressing questions and delivers unmatched guidance on how to stay deeply connected to customers, employees and citizens as they adapt to the new digital world.

For more information about this news, visit www.medallia.com.