Lexmark Enhances Kofax Product Offerings
Lexmark International has announced the availability of five upgraded software products to complement the Kofax TotalAgility platform and deliver omnichannel customer engagement in support of digital transformation across multiple use cases.
As consumers increasingly expect anytime, anywhere access to view information and transact business, there are new challenges for product and service providers, said Reynolds C. Bish, vice president of Lexmark and president of Lexmark Enterprise Software. The enhancements to these products and solutions are targeted at helping organizations address those requirements.
The five product releases include Kofax Kapow 10, Kofax Insight 5.4, Kofax Mobile Capture Platform, Kofax SignDoc 2.0, and Kofax Claims Agility 1.2.
Kofax Kapow which delivers robotic process automation to automate labor intensive business activities, is adding new capabilities that include options for legacy mainframe applications, interaction with enterprise applications, and enhanced queuing to improve the orchestration of software robots.
In addition, Kofax Insight, an analytics and process intelligence software that monitors, reports and helps organizations optimize their business processes, now provides greater visibility into how process execution impacts customer experience, tighter integration with Kofax TotalAgility processes, enhanced usability and designer capabilities, and SAP Business Warehouse support.
Kofax Mobile Capture Platform enables customers to embed mobile capture capabilities within their own mobile capture apps, and supports both on device and server-based OCR technology. The Kofax Mobile Credit & Debit Card Framework provides organizations with capabilities to easily embed the ability for mobile users to simply snap a picture of their payment card to extract the card number and expiration date, supporting easier payments, balance transfers and new account openings.
In other product enhancements, Kofax SignDoc, which provides e-signature capabilities has just introduced in-person signing capabilities, multi-factor authentication and a new user interface for a better user experience. And finally, Kofax Claims Agility, an application framework built on the Kofax TotalAgility platform to automate the processing of paper or electronic medical claims, now includes the capture of Explanation of Benefits and Coordination of Benefit documents, exception handling workflows, an examiner interface and a biller self-service portal to facilitate the resolution of billing issues.
The products can be deployed individually, in combination with one another or within the Kofax TotalAgility platform. For more information, go to www.Lexmark.com.
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