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Opinion > KM In Practice
Industry experts and KM leaders share their ideas about the state of Knowledge Management in the world today and where it is going.

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1Kosmos offers identity proofing for Epic MyChart to secure patient access

Enables healthcare providers to implement high assurance patient identity verification and reduce portal fraud in digital healthcare environments

Hyland delivers agentic document processing for Rexel Canada

Rexel achieves improved invoice ingestion accuracy within days of deployment, signaling a turning point for autonomous enterprise operations

ABBYY and Desktop Imaging collaborate to automate New Zealand Citizen Services

Two government agencies in New Zealand are using the power of ABBYY AI to eliminate the manual work associated with processing rates rebates and meeting payments compliance with emergency services

1Kosmos and Fischer Identity strengthen digital identity assurance across higher education

Joint solution helps institutions prevent enrollment fraud, verify student and alumni identities, and modernize access across complex IAM environments

Luware overhauls SIX’s financial market communications with cloud-native efficiency and compliance

Microsoft Teams-native call management and recording replace legacy systems while preserving long-term auditability

Tapestry selects Cordial as enterprise messaging platform to advance its global engagement strategy

Tapestry will consolidate onto a single platform across markets, concentrating its messaging capabilities within a unified architecture

Zapier and Rillet partner to create AI-native finance stack

Integration gives finance teams a fully AI-native stack to  orchestrate close, approvals, and reconciliations

Basis Global and AnswerRocket form strategic partnership to revamp market research

New Researcher + AI brand tracking methodology is the first of multiple initiatives designed to drive deeper insights and improved outcomes for clients

Storyblok and Netlify unite to advance content deployment speeds, reduce costs, and increase security

The partnership will enable brands to instantly deploy content in Storyblok worldwide using Netlify in a move designed to help companies adapt to the impact of AI on marketing

Pangaea Data partners with AstraZeneca to advance precision healthcare

This collaboration aims to transform patient identification and clinical decision-making worldwide

OpenText and Fiserv collaborate on resilient information management solution for financial services

New solutions reduce manual effort, strengthen governance, and improve customer experiences

Century Supply Chain Solutions and Cleo scale global integrations

This partnership supports Century's mission to make global supply chains simpler, stronger, and shorter

Cengage Group enhances learning outcomes and experiences for millions of learners

AI-powered learning is now reaching over 1M higher ed students across more than 100 products with workforce training solution in beta and K-12 content-leveling pilot underway

Tacit knowledge contributes to better hospital patient outcomes

Using an ensemble modeling approach, eventually about 1200 models were developed that encompassed a wide range of different measures, including how many days the individual had been hospitalized, whether they were in acute or critical units of the hospital, and other factors

Everywhen collaborates with Apogee to transform its workplace operations

Everywhen achieves 28% contractual savings, with expectations to attain an additional 19% reduction

Hashgraph uses Vertesia Platform to deliver scalable generative AI adoption in workflows

Software company leverages Vertesia's low-code platform to rapidly deliver custom generative AI solutions

DocSolid and Ricoh partner with Perkins Coie to perform onsite paper-to-digital transformation

The project digitized more than 2 million pages of active legal records entirely onsite

Platform.sh chooses BillingPlatform to boost its enterprise revenue lifecycle management

Global Platform-as-a-Service leader unifies billing for self-service and enterprise customers with subscription and usage-based billing prorated down to the second

Vasion selects SnapLogic as OEM integration partner to power future of automation

Orchestrated automation provider to accelerate secure, scalable integration capabilities thanks to SnapLogic's generative integration platform

Franz Inc. and Rutgers partner on AI-driven knowledge graph research for top-of-the-line clinical insight

Rutgers researchers will apply Neuro-Symbolic AI techniques to address challenges in clinical data interpretation, academic operations, and societal outcomes