Insurance > KM In Practice

Swiss Re Group chooses Expert System

Insurer powers knowledge-intensive processes with AI-driven approach 

Vaimo secures ecommerce services with Sumo Logic

The implementation has made it easier for the company to adhere to security and compliance regulations

Gleeds improves business relationships with Introhive

Partnership signals Introhive's growing footprint within architecture, engineering, and construction (AEC) industries

Clearsense uses Io-Tahoe to accelerate smart data discovery for healthcare organizations

By taking advantage of Io-Tahoe's AI capabilities, Clearsense is able to automate its processes, reducing the resources normally required to complete the task manually

CDW improves CXM with Adobe Experience Cloud

With the tools in place to rapidly deliver valuable content to customers, CDW is now looking toward greater personalization as part of its CXM strategy

Law firm taps document and email management solution for its evolving needs

iManage Work 10 and iManage Cloud supports collaboration and agility

Portage Mutual Insurance taps OnBase for digital transformation strategy

OnBase Solution Accelerators for Guidewire InsuranceSuite propel IT transformation strategy for leading Canadian mutual insurer

AXA XL selects Expert System’s Cogito platform

Leverages AI to enhance its property risk engineering capabilities

Oil company integrates service and information management

Apex Oil Company combines enterprise service management solution Cherwell with M-Files for enhanced document management

The General improves the digital experience for customers

The General uses eGain for customer self-service on its website and will soon roll out eGain's cobrowse technology

Improving the medical review process through collaboration and AI

Linguamatics I2E will provide artificial intelligence (AI) to extract information from both free text and codified data in an electronic medical record; to compare extracted data with guidelines; and to return evidence, recommendations and an audit trail to automate or semi-automate approval of claims.

Health information exchange streamlines patient matching process

According to Verato, the effectiveness of its Referential Matching approach was shown during a pilot in which it discovered and resolved duplicates in CORHIO's enterprise master patient index. Its cloud-based platform links and matches identities across disparate databases or organizations.

Using NLP to fill health information gaps

Employing blockchain technology to ease multinational insurance coverage

Three companies worked together to convert a multinational, controlled master policy written in the United Kingdom and three local policies in the United States, Singapore and Kenya into a smart contract that offers a shared view of policy data and documentation in real time.

Insurance company strives for efficiency through e-discovery

Addition of this e-discovery solution will help the company to realize the efficiencies that can be gained with an automated e-discovery process.

MIT Press rolls out new version of online cognitive science resource

Quicker access for researchers and improved citations for authors

Blue Coat enriches support portal and search infrastructure

Taps Search Technologies and the Google Search Appliance

Insurer expands digital capture capabilities

Cloud-based solution

Addressing the challenges of metadata

Enabling insurance agents and brokers to search securely

Taking customer relationship management to the next level

360-degree view of members across channels