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Cognitive Computing & AI > KM In Practice

Artificial Intelligence Solutions power machines to copy intelligent human behavior and are in everything--from your smartphone to (maybe) that voice on the other end of the phone. See below for the latest AI news, trends, and solutions.

Nebraska Health Information Initiative enables statewide COVID-19 data collection and reporting

Nebraska's COVID-19 dashboard uses technology from NextGate, InterSystems, and KPI Ninja

GoodData assists TownNews with data analytics for media data

Tools help extract data insights to grow revenue, audience, engagement

Evans deploys machine vision AI to improve warehouse operations

The ADLINK Edge Smart Pallet solution improves accuracy and efficiency

Zebra Technologies chooses LevaData to manage materials sourcing

LevaData can bring Zebra Technologies growth through digitization and AI enablement

HTC VIVE and The Wild collaborate with adidas to revamp design and storytelling process

The sports brand enhanced its workflow with collaborative virtual reality

RCBC Bankard improves fraud detection with voice biometrics

Faster authentication can reduce contact center costs, help eliminate the need for security questions, and contribute to an enhanced customer experience

Swiss Re Group chooses Expert System

Insurer powers knowledge-intensive processes with AI-driven approach 

New collaboration targets medical research

Analysis of a secure, cloud-based electronic health records dataset of more than 30,000 patients will help uncover hidden trends that will lead to new treatment strategies

Biogen chooses Lexalytics to improve customer care  

AI-based text analytics system will be deployed in Biogen Japan's medical information office to help operators reply to constituent questions 

Gleeds improves business relationships with Introhive

Partnership signals Introhive's growing footprint within architecture, engineering, and construction (AEC) industries

Clearsense uses Io-Tahoe to accelerate smart data discovery for healthcare organizations

By taking advantage of Io-Tahoe's AI capabilities, Clearsense is able to automate its processes, reducing the resources normally required to complete the task manually

Dental equipment manufacturer selects eGain for AI-powered customer support

A-dec wanted to modernize its knowledge management system with AI guidance to deliver fast, accurate, and consistent answers across omnichannel touchpoints

Regions Bank selects IBM's AI to support next-gen CX

Watson has helped the bank to answer more than 1.5 million customer calls and 1.4 million banker questions

ENGIE Ineo implements Stibo Systems MDM solution

By converging MDM, BIM, and machine learning, ENGIE Ineo is forming a modern information management infrastructure

Law firm taps document and email management solution for its evolving needs

iManage Work 10 and iManage Cloud supports collaboration and agility

AXA XL selects Expert System’s Cogito platform

Leverages AI to enhance its property risk engineering capabilities

Morgan Stanley chooses Yext Brain to help manage financial advisors' digital knowledge

Yext Knowledge Engine enhances financial advisors' digital presence and increases prospecting success through digital KM

H&R Block chooses eGain for AI-powered customer engagement

Tax preparation expert is using eGain Virtual Assistant for on-demand help

Shell drives industry transformation and innovation with Microsoft

Collaboration with Microsoft gives Shell a solid digital platform

Improving the medical review process through collaboration and AI

Linguamatics I2E will provide artificial intelligence (AI) to extract information from both free text and codified data in an electronic medical record; to compare extracted data with guidelines; and to return evidence, recommendations and an audit trail to automate or semi-automate approval of claims.